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“Super chill spot. The staff was really friendly and helped me find exactly what I need. Quick service, great prices, and good vibes around. Definitely coming back. Thank you Jesus.”
“Emily at the Gaithersburg T-Mobile location assisted me in a highly professional and exceptional manner today. She addressed all of my questions and concerns thoroughly, making the entire process seamless and stress-free. I truly appreciate her outstanding customer service—thank you so much, Emily! ?”
“This is my go to boost store whenever I need anything done They know exactly what they're doing I recently went into Port my number from another carrier to add to my current boost Mobile plan was flawless”
“Sales rep Kevin is amazing!!! He was kind and patient while we worked through my business account. I've been trying to work through my issues for months and Kevin was able to complete them in 45minutes! Thanks for your help”
“Neha SARASWAT helped me several times at this Verizon store. I liked her calm demeanor and patience. If you need a new phone or accessory, ask for Neha. She will gladly help you!”
“I was bracing myself when I read all of these negative reviews. I came in on a Tuesday morning, was acknowledged when I walked through the door and was able to return my router and get a receipt within 90 seconds. Great experience!”
Internet Service Providers
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“Hands down the best experience I’ve ever had at Verizon (or any phone store). Jason was the guy who helped me and he was everything you need in customer service: looking out for what you want/need, not trying to overcomplicate things, and giving clear explanations about cost and what to expect. I’d briefly talked to another Verizon employee at a different store about a promotion I was seeing on my Verizon app that allowed me to keep my plan, trade in my phone and pay a really low monthly amount. That person immediately dismissed it and dismissed that I could get any trade in value for my phone because of a retired plan I was on. Jason quickly confirmed I was not only eligible but that the other person was mistakenly thinking of the national offer and not my actual account’s offers. Such an easy process and it made me that much more willing to jump on the opportunity. Thank you Jason!”