Janssen Jeremy J MD is a healthcare practice known for its friendly and knowledgeable staff and providers. Patients have consistently received high-quality care and feel well cared for, with providers who listen and address concerns effectively. Appointments are easy to schedule, and tele-visits are convenient. The medical staff, including the doctors and PA, are experienced and thorough. However, there are some areas for improvement, such as making the front desk more welcoming and enhancing the lab result process, as the website is not user-friendly and communication about results can be better. The billing process, handled by an external company, has received criticism for late invoices and reminders, which patients find frustrating. Overall, many patients recommend the practice for its caring staff and quality care.
I have been a patient in this office for about 9 years and have received amazing care. Everyone in the office is friendly and very knowledgeable.
November 2024
The doctors are great, including the PA. They seem to be knowable and experienced. I do recommend is to improve is the lab result process, the website is not user friendly and getting back to patient to informed them about the result.
The front desk needs to be more welcoming.
August 2024
The front desk is very unhelpful and the practice is disorganized.
