Horrible experience! You ask for help and employees are having conversations within themselves while you stand there NO acknowledgement. I originally went there for tile but left due to everyone being so unhelpful.
June 2023
All I wanted to do was find out if they had a particular sized air filter in stock. My first call to Lowe's Gaithersburg generated a link that couldn't be opened. I tried for a human on my second try, and let the phone ring for about five minutes. Next, I said to myself "Than God for Amazon."
January 2023
I had an issue 8 months ago that was resolved today with a great customer care representative from Lowes ( Brittney Shumate) thinking that my calls and letter were ignored from last year was incorrect. Thank you Lowes for resolving the issue, satisfying a customer and being a stand up company I always believed you were... read full comment