National Tire & Battery (NTB) in Gaithersburg is known for its friendly and professional team that provides trusted auto services. Customers appreciate the courteous staff, especially those like David, who are knowledgeable, patient, and able to explain repairs and maintenance in simple, clear terms. Many reviews highlight the efficient and honest service, with staff offering appropriate recommendations without being pushy. The shop handles a wide range of services including tire replacements, oil changes, brakes, alignments, batteries, suspension, and exhaust repairs. Customers have had positive experiences with routine maintenance and multiple visits, noting the staff’s ability to make the process simple and satisfying. NTB guarantees competitive prices with a tire price match and focuses on delivering value and trust. Overall, the Gaithersburg location is praised for its excellent customer service, professionalism, and dedication to keeping vehicles running smoothly.
They were knowledgeable and prompt to assist me! Thank you so kindly Mark and team!
October 2026
The manager Mark was very pleasant and the service was excellent and quick.
October 2026
Got an oil change done while getting a haircut next door. Jared let me know the squealing from the rear were the breaks. He gave good customer service.
