Capital One Bank receives mixed reviews. Some customers report good services and competitive interest rates. Others find the online banking inconvenient, with issues transferring funds. Wait times can be long with only one teller at the counter. ATM disputes, like a system shutdown during a deposit, can occur. However, tellers are noted for being awesome and providing helpful, patient explanations to all customers.
Some days I go in there, and there's only one teller at the counter, and there's 4 to 5 people in line. The online banking sucks. If I want to transfer funds from my checking to my savings, it won't let me. I have to go into the bank and wait in line to have this done. This is very inconvenient for the customer.
January 2025
Just left capital one I just wanted to note that the teller Joseph was awesome he helped double and triple explain things to me I am an autistic adult and unfortunately I was not taught certain skills as an child I truly did appreciate the help
November 2024
Everybody got a bad experience here. I did experience great customer service though. 😺👍
