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9AM - 2PM
19215 Frederick Rd, Germantown
Banks
“The people there are very friendly and helpful. They moved to this new location a few years ago but I have been going to this branch for 25 years and not one time had a problem with anyone that works there.
Thank you, Mr. Francis Davis”
“I wanted to express my sincere gratitude to Josh Hoffman for his positive attitude and genuine interest in my banking goals, he made the experience truly enjoyable.From the moment I stepped into the branch, Josh was friendly, professional, and incredibly helpful. He answered all of my questions in detail and made the entire process smooth and efficient.Thanks Josh”
“I can’t say enough great things about Samantha Arthur. From start to finish—and even beyond—she has been an absolute gem to work with.
Samantha went above and beyond to ensure I fully understood every aspect of my loan. She took the time to break down every detail in a way that was easy to digest, no matter how big or small my question was. Her patience, professionalism, and clarity made a potentially stressful process feel smooth and manageable.
What truly sets Samantha apart is that her customer service didn’t stop the moment we finalized the loan. She has remained a reliable and thoughtful resource for all of my banking and loan-related questions. She’s the kind of person who genuinely cares about your financial well-being, and it shows in every interaction.
She has a way of making you feel at ease, confident, and fully supported in your decisions—something that’s incredibly valuable when dealing with important financial matters.
If you’re looking for someone who will guide you with care, knowledge, and outstanding service, look no further than Samantha Arthur. PNC is lucky to have her, and so was I.”
“I've been a customer for 18 years and I love that Sandy Spring is a true community bank who knows and values their long-term customers. I find the online banking to be very user friendly and they have great options for student banking as well-- much better than the big national banks!”
“We visited this today close to 4 p.m., and we would like to thank Betty for her excellent customer care. She assisted my husband with his account needs and successfully resolved the issues so his account could be opened smoothly. Her kindness, professionalism, and patience made the process easy and stress-free. Thank you again for the outstanding service!”
“I had a meeting with Ali Keles to open a business account. This guy knows everything. Very professional, very fast. He doesn’t waste your time at all. Thank you Ali Keles”
“Visited here in Friday morning to inquire about the ACH transaction.
The staff are all very friendly and attentive. Especially Sara, who helped me check my account status and also helped me update my information. She also clearly clarified all my questions about the ACH transaction.
Really appreciate their help!”
9AM - 2PM
19707 Germantown Rd, Germantown
Banks
“I just left the bank with my husband and we are very happy with an incredible customer service from Mr. Hamid Ali. He was super kind and patient with us, he helped us with all the questions we had and solved them successfully!”
“I love this Credit Union, SkyPoint always offers me the best deal when I need financial assistant. Their deals are always much better than all of the banks and even better than State Employee Credit Union. That's why I am going to transfer most of my funds to them and close the account with SECU.”
“Went in to swap out some damaged money. The teller was more than friendly and kind enough to help me switch it out despite not even having an account with them. I'll be making one in the near future.”
“Great staff,Hector Sayed they all great guys and are the reasons why I opened an account to wells fargo.due to their remarkable customer service and empathy. Thank you guys ??”
“Big Shout out to Anjani Pachai- Jaigobin (Angie), She is great banker, Great customer oriented approach, If google have option of 10000 star rating she deserves it, She is helping me in HELOC and lots of other financial wellness she have made me aware. Effective and immediate in response and very great in explaining financial terms, in easy and understandable to person with zero finches background.”
“Sumin Miao at the branch was amazing! We went out of her way to proactively ask everyone waiting what they needed and proceeded to instruct everyone. She was so helpful and kind. Grateful!”
9AM - 12PM
21006 Frederick Rd, Germantown
Banks
“Friendly staff, excellent customer service. I always feel so welcomed and enjoy visiting this branch. The manager is very understanding and handles situations the best of his abilities, despite of the demanding customers.”
“This is the best credit union for banking and loans. Awesome rates and extremely helpful, fast, and friendly service members. If you are paying a horrible high rate on your vehicle - try refinancing with them. No cost to refi and the loan process online is easy. Great mortgage rates also.”
“I had an amazing experience with the branch manager and his associate yesterday. Their attention to detail and follow-up regarding a concern with my account were like a breath of fresh air. They went above and beyond to resolve my issue the same day and called me later to ensure everything was fixed.”
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“Came in right at 5 o’clock to get my name changed due to a recent marriage. One of the tellers, nice young man with dreads, was very courteous. Great customer service”