Criswell Nissan, located in Germantown, MD, is a family-owned dealership known for its friendly service and quality offerings. Customers appreciate the great specials on new cars, trucks, and SUVs, as well as a wide selection of high-quality used vehicles. The dealership’s Service Center is modern and clean, making visits for oil changes and auto repairs convenient. Many reviews highlight the knowledgeable and friendly staff, especially service advisors who provide clear explanations and helpful advice on upcoming services. Customers value the team’s reliability and willingness to go the extra mile to ensure satisfaction, with some mentioning specific staff members who deliver consistent, efficient service. While most experiences are positive, there are occasional concerns about service recommendations, such as tire replacements, but these are often addressed with detailed explanations. Overall, Germantown customers trust Criswell Nissan for their vehicle needs, appreciating the transparent communication and personalized care that keep them returning for years.
