Shell in Germantown, MD is a trusted and professional service station offering more than just fuel. They provide premium gasoline at great prices, with special savings up to 20 cents per gallon on certain days through their Value Days program. Customers can enjoy a fully stocked convenience market with freshly prepared food and hot coffee. The station also features a full-service autobody shop with certified technicians capable of repairing even severe exterior damage. Reviews highlight the friendly and respectful staff, with technicians being knowledgeable and honest. Customers appreciate the quick and efficient service, especially for vehicle inspections, which are completed faster than estimated. The team demonstrates professionalism and care, ensuring a positive experience. Some suggestions for improvement include using paper mats to keep vehicles clean. Overall, Shell Germantown is more than a gas station; it is a reliable place for vehicle maintenance, repairs, and quality customer service.
I always like coming here but recently I discovered that it is not 24-Hour service like advertised, the pumps stop from around midnight to 8AM. This has been a bit inconvenient at times.
August 2023
The staff is friendly and diagnoses the car accurately.
August 2023
Service was good and the staff was courteous and helpful. I like that they offer walk-in service.
