U-Haul Moving & Storage of Germantown offers a range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. Customers appreciate the easy and fast rental process, with simple requirements like a driver’s license and payment method. The location provides plentiful parking and helpful staff, with one reviewer highlighting excellent customer service from a staff member named Jonathan. Many customers mention fair pricing and a smooth experience, even when arriving late or with specific concerns. Vehicles are generally clean and well-maintained, though one reviewer noted a strong smell in the truck. Overall, customers feel supported and satisfied, praising the helpfulness, kindness, and professionalism of the staff and the convenience of the location. This U-Haul location is known for reliable service and a positive customer experience.
Very good experience and everything was just smooth. They are very organized over at the site. Just be aware that the gas mileage of these trucks are not maintained to be economically on par.
June 2026
Overll, my Uhaul experience was great: great customer service, the customer service provider who received the equipment from me was respectful, polite, and friend.
December 2025
Staff was very friendly and helpful. The truck was very clean and in good condition. I would use them again 100%
