Self Storage in Germantown, MD
7 locations found near Germantown
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“Recently my elderly mother-in-law needed her apartment vacated due to her transition into long-term care. This transition has been extremely stressful, EXCEPT for the part when her belongings successfully landed in storage at Extra Space. Ryan Dugan (district team leader) and Jacqueline Vasquez (assistant store manager) each greatly facilitated this process. Ryan ensured that the unit was fully accessible prior to the move, and operated the gates so the truck could easily maneuver into and out of the property on a busy Saturday morning. He tipped me off to the advantages of exploring the “long range storage solution”, which helps to lock in the introductory rate. After settling in for a week or two I circled back to discuss details with Jacqueline. She answered all questions and left me to decide what I wanted to do, which she then expertly executed. Ryan and Jacqueline are both very personable. Each reacted to my considerable awkwardness and edginess with much needed understanding and kindness. They are quite forthcoming with every bit of information one would need to evaluate their options and make peace with resting their stuff at Extra Space. Great teamwork!”
Self Storage
“Sheree, with this good customer service you showed me, I have to say Public storage have the best employee, services was superb.. thank you Sheree for good customer service”
Self Storage
“Excellent service! Very clean vehicle. Fair charges. One star docked because the vehicle smelled like two robots had gone at it, the night prior. I had to open the windows because the smell of engine grease (or whatever it was) made me gag.”
Self Storage
“I WAS VERY PLEASE WITH THE SERVICE MS samuna provide me to day at Goshen rd she have the best costumer service very professionnel I will recommended every to the place”
Self Storage
“Make sure you get a contract with unlimited miles. You may have to return the truck to a different location but since they have so many local choice it shouldn't be a problem. Also some auto insurance policies cover rental vehicles example State Farm, check first, you save alot of money for having your own insurance.”
Self Storage
“My experience is not what others have described. Mark has always been very responsive to my needs and concerns. I have been storing my trailer there for over a year and have had no issues. While there may not be video surveillance of the property, the premises are secured by a tall fence and a gate with a large professional grade padlock. I have been very satisfied with the service and the professionalism of the ownership.”
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“The staff here are beyond lovely. Very professional and thorough in explaining things before I signed up, friendly when I called to pay, and so incredibly nice when I was packing up to move south. Truly they exceeded my expectations on every level!”