Glen Burnie Auto Exchange was an amazing place that was willing to work with customers at any cost. The reviews praised the friendly and personable staff, especially Kenny and Brendon, who ensured that customers left with a car. Customers appreciated the integrity, prompt service, and personal attention they received, as well as the variety of freebies. The dealership was described as much better than a large dealership, making the experience very personal and ensuring customers felt important. Overall, the reviews were overwhelmingly positive, with customers highly recommending the dealership to others.