Royal Farms is a clean and friendly business with helpful staff who provide excellent customer service. Employees like Crystal and Mohammed are especially noted for being friendly and welcoming, making customers feel comfortable and valued. The store is well-maintained, with staff checking if customers need anything and assisting with rewards sign-up. However, some issues include a strong burnt frying grease odor and concerns about food quality, such as overcooked chicken and chicken containing MSG, which can be problematic for certain customers. Despite these concerns, many visitors enjoy their experience, appreciate the friendly atmosphere, and frequent the store regularly. Overall, Royal Farms offers friendly service and a clean environment, though food quality varies at times.
Great service especially from the guy tom helped me find exactly what I was looking for
June 2026
Sheetz stores are a always clean, unlike some chicken places I visit
May 2026
I've been coming here about 10 years. I normally see these staff members - Anna, Ray and Kellie. They are all very nice, helpful, attentive. They go all the way to make you feel welcome. Anna is one of the nicest and most outgoing people I've met anywhere.