Royal Farms is a clean and friendly business with helpful staff who provide excellent customer service. Employees like Crystal and Mohammed are especially noted for being friendly and welcoming, making customers feel comfortable and valued. The store is well-maintained, with staff checking if customers need anything and assisting with rewards sign-up. However, some issues include a strong burnt frying grease odor and concerns about food quality, such as overcooked chicken and chicken containing MSG, which can be problematic for certain customers. Despite these concerns, many visitors enjoy their experience, appreciate the friendly atmosphere, and frequent the store regularly. Overall, Royal Farms offers friendly service and a clean environment, though food quality varies at times.
Love the ease of ordering fresh cooked chicken and breakfast foods
August 2025
With me Being A Manager Great Customers Service is A Must the Employee Crystal that works in the AM shift HAS excellent customers Service . Very Friendly ( Good With The Custoners ) . Keep up the Good Work Crystal
May 2025
Very strong odor of burnt frying grease. Bottle of coke purchased was previously opened, had to turn around and go back. Cashier was friendly.