The Willows Apartment Homes in Glen Burnie, Maryland offers a convenient and charming residential community. The apartments are located near various transportation options, including the MTA bus line, major highways, and the BWI Airport.
Residents generally express a positive experience living at The Willows. The community is described as friendly, with many families and children. The holiday decorations on the balconies add to the overall charm.
However, some areas for improvement have been noted, such as the need for better organization and responsiveness from the leasing office. Move-in experiences can sometimes fall short of expectations, with units not being fully ready. Residents emphasize the importance of attention to detail and clear communication from the management.
Despite these minor issues, the majority of reviews highlight the dedicated maintenance crew, who promptly address any concerns. Overall, The Willows Apartment Homes is viewed as a good value proposition, offering a convenient and welcoming living environment for its residents.
Excellent customer service by Pascual(Maintenance unit). Very patient
July 2026
I spoke with Amber & she was such a pleasure to speak with! She resolved my concerns & valued my call!
May 2026
Thank you Jose' for repairing my garbage disposal in a timely & efficient manner. I put my work order in thru the tenant portal the evening before and it was repaired by the time I got in the next evening.
