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December 2023 by Chloe Morris
Went here to upgrade/switch plans. Shawn was very helpful and friendly! He got everything taken care of for us and included a decent price which included accessories too. Very happy with my new phone.
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November 2023 by jerry selwocki
Shawn was just excellent. He took his time to show me options that fit in my budget. He was also able to easily help multiple customers with the same care he provided me. I recommend 10/10
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November 2023 by Kevin Ladd
Brandy was very straight forward, truthful and extremely knowledgeable. She was also friendly and courteous. We have never had a better and more positive experience in purchasing a phone.Brandy is a gem!!!!
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November 2023 by Benjamin Mazyck
Outstanding customer service from Shawn in the store. He helped my wife and with upgrade for her phone. It was a pleasure, and I grateful to continue with my over 17 year services with Verizon. Thank you.
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November 2023 by Kari Ratliff
This was my second time trading up at this store. Deshaun was great! Unfortunately, he’s going to be leaving in a couple of weeks. He is definitely an asset there!
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October 2023 by Karen Belyea
When I first went in the store and Deshaun explained it would cost me extra to transfer from my phone to a warranty replacement, I initially didn't feel I should have to pay extra. He sent me to a VZN WRLS store who did not do the transfer completely. I knew then I should have let Deshaun do the transfer for me. I have always gotten my phones from this store, which is why I went back and practically begged him to help me. He did help me which I am grateful for and learned a great lesson.
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October 2023 by Lynn Marquess
Jarrett is top notch!! I had to switch carriers and had several lines with many questions. He is patient and very positive as well as quite the multi-tasked! I highly recommend Jarrett! He is very knowledgeable and awesome!!
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October 2023 by Sharon Smith
I was helped immediately when I entered the store. Sean was my salesperson. He was very informative, and kind and listened to what I wanted to purchase. I will continue using your Harundale store in the future.
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October 2023 by Karen Wallace
Brandy was extremely helpful. She took time out to explain things to me. I didn't feel rushed. She did her best not to have customers waiting very long. She is a big asset to your store.
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September 2023 by Jeff David
I was in Baltimore from out of town, and my new phone stopped working. I made an appointment, went in here, and she was so wonderful. Within 12 minute she had it fixed, was so kind, Curtis, and helpful. So grateful for this place. Grateful for their location, grateful for their incredible service, grateful for people who care, and are very knowledgeable. Thank you, thank you!
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August 2023 by Linda Musgrove
Britney wS amazing, she knows her job, is easy to work with and explained everything to me , answered all my questions. She should really be commended on her commitment to her job. I have never had such a easy and great experience with any one in customer service. OUTSTANDING CUSTOMER SERVICE!!!!!!!! She is truly an asset to your company.
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August 2023 by Jessica Miskell
A great experience with knowledgeable help from Jason and a great personality to chat with during the process of upgrading two phones. He knew the best deals for us and got us just what we needed and for an excellent price. This is why I come back to the same store whenever I need a knew phone!
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August 2023 by Zee Nichols
Jason was amazing and I appreciate the help transferring my service to my lovely upgrade so fast as I was experiencing a failed battery issue. We made it happen just in time. I'll definitely return to this store for help.
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August 2023 by Mike R
Jason went above and beyond to satisfy my needs. There are many horror stores of competitors unable to smo
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July 2023 by Michael Williams
Just got my Flip 4 and Nya was awesome. Her professionalism was beyond my expectations. She was very patient with all my questions and ensured the migration of data and apps were fully successful.