Victra, the local Verizon Authorized Retailer in Glen Burnie, MD, focuses on providing an excellent experience for customers. The store offers a wide range of wireless devices, including phones, tablets, and accessories. Customers consistently praise the friendly, helpful, and knowledgeable staff. Many reviews highlight individuals like Jack and Dwayne for their stellar customer service, as they assist with plan changes and device upgrades without making customers feel rushed. Brandy and another team member are also noted for their quick and efficient support, ensuring that all customer inquiries are addressed. Overall, Victra aims to connect technology to life in a trustworthy and enjoyable manner, making it a recommended destination for new internet services and devices.
Lexi was a great rep! She was very welcoming and kind and made the process seamless. She knows what she’s doing.
May 2026
Yousef was extremely helpful & friendly! He was the only one in the store working and was doing an amazing job! We will be back in a few weeks to get Apple Watches from him!
May 2026
Lexi was very professional and took care of everything we needed.
