Victra, the local Verizon Authorized Retailer in Glen Burnie, MD, focuses on providing an excellent experience for customers. The store offers a wide range of wireless devices, including phones, tablets, and accessories. Customers consistently praise the friendly, helpful, and knowledgeable staff. Many reviews highlight individuals like Jack and Dwayne for their stellar customer service, as they assist with plan changes and device upgrades without making customers feel rushed. Brandy and another team member are also noted for their quick and efficient support, ensuring that all customer inquiries are addressed. Overall, Victra aims to connect technology to life in a trustworthy and enjoyable manner, making it a recommended destination for new internet services and devices.
Yousef was professional and knowledgeable. Worked very efficiently given that he was by himself and working with 8 customers while I was there.
August 2026
Jusef was a very knowledgeable and professional as well as considerate assistant. He is an excellent trouble shooter and diagnosed my problem providing rapid resolution.
August 2026
The staff was super friendly and very knowledgeable and helped me get my iPhone
