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Open 24 hours
3825 Alabama Ave SE, Washington
Atms
“5 stars!
Please note: I have a branch much closer to my home - but prefer to drive here because the Customer Service is outstanding!
I initially called to ask about changing my beneficiary - spoke to Cheryl, who was very polite and helpful. She was also the first person I spoke to upon entering the bank. What a refreshing change, I didn't feel like I was being quizzed - but rather being asked questions so that she could find the right person to help me. She also remembered our phone conversation - and knew my name.
I waited less than 2 minutes and Demi, a Relationship Banker invited me in to her office. She was able to quickly take care of my request and was not only thorough, but genuinely interested in helping me. What a pleasant interaction with a true professional.
THANK YOU Bowie Branch!
I have been a CHASE customer for 20+ years, and even though I am not one of your high balance clients - I was treated like I was a valued cusomer!”
“I initially wrote a review complaining about a wrong rate applied which really bothered me. Citibank reached out to me and fixed the issue. Thank goodness! Now I like them again”
Open 24 hours
8118 Good Luck Rd, Lanham
Atms
“I wanted to make sure that I recognize Mr.Andy. I had previously mentioned him in a post earlier this month , I apologize for not mentioning your name. I must say this young man has such a beautiful smile and always is concerned about his customers well-being too. Mr.Andy, is always respectful, compassionate and such a humble person. I really do enjoyed my encounters with him. Especially,our conversation that we have while I am taking care of my business. Mr.Andy, shows professionalism to the upmost and is doing a phenomenal job! Always remember that I really appreciated those conversations and encouraging words .You are important to me as well my friend !! I must say that this location and the Supervisor Mrs.April and staffs are doing a phenomenal job always!! I highly recommend this location for your families and friends. Ms.Hill”
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“The Exxon on Pennsylvania Avenue and Good Hope Road is good for gas, a few quick snacks, and auto repairs if you're in need of services. There is also an auto parts store on the premises.”