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“After a bunch of issues at a different acceptance facility,that said they took care of the paperwork when I called ahead of time but didn't. I decided to go to the Post office and Eric was super helpful, Tuesday they have Walk in times. I am super thankful for Eric's help.”
“Came in close to closing time and was immediately helped, and staff member helped me re-package an item on the spot to save me money and get it done! I've never heard such helpful service”
“Suje was so kind and the most helpful. I heard bad things about Hampstead's post office customer service so I drove further to this one in Upperco. I was very satisfied with the experience and she was super pleasant and personable. 10/10 Thank you, I will recommend Upperco over Hampstead any day.”
8:30AM - 12:30PM
3000 Gamber Rd Ste 13, Finksburg
Post Offices
“We have the best local USPS. The store is ran excellently, can get things done easily when I need to drop something off. I get my packages super fast and on time with 100 pct success and I wanted to acknowledge the good job this local center does. We are very grateful. It's crazy to hear all the horror stories of other people all around in various places and we are flawless. Closest ups facility is over a half hour away and with that comes complications so I much prefer the postal service. Thanks!”
“I had VERY fast, efficient service getting my passport, and getting a PO box as well. The few times I have gone in and there was a bit of a line, it moved quickly. The workers are polite and friendly.”
“Twice this week I have not received my packages. I've had to put through two service requests. It pained me to think my Grandmother's hand stitched quilt was lost. The Manager of the Post Office, Bridget really stepped up to the plate. She said she would address all of my concerns and she requested the carrier to go to the house where he delivered the pkg. I was so grateful it was found. Bridget called me to confirm that my package was on my front porch. Thank you Bridget for really getting this situation resolved.”
8:30AM - 12PM
4229 North Woods Trail, Hampstead
Post Offices
“I couldn't have asked for better service. The gentleman (Jeff) was very nice, calm, and extremely knowledgeable. I loved the quickness and quality of the service provided”
“I was at the post office today because the package i was supposed to receive it never did. Ms.Justice White did above and beyond to give me updates of the package. Thank you for your kindness and your help i was able to get refund. All the staff that work at this location when i was there they are friendly easy to communicate with. Thank you all!!!”
8:30AM - 12:30PM
3608 Offutt Road, Randallstown
Post Offices
“Customer service here is superb, i am very thankful the associates at this location were helpful, they listened and was very pleasant . I made a mistake and mistyped my address on the shipping address. However, i still received my packages , i wrote a letter to the carrier to make them aware . Ty has a great attitude , he is truly a great asset , Ma. Lola is always pleasant. Thank you usps”
“Despite ongoing staffing shortages, the team consistently handles my needs promptly and always with a positive attitude. I’d especially like to thank Dominique and the other young lady who assists with passports—you both are amazing. Keep up the great work!”
“Excellent service from All staff. The lady that does the passports is very nice and explains the process. You can do it all right there and she does an Excellent job. Thank you!!!”
“I had an amazing experience at this US Postal location. I read reviews prior to arriving and was hesitant as they had pretty low reviews. However, I was pleasantly surprised that I had such a wonderful experience. I had my passport appointment @ 1:00PM. At 1:00PM I was seen and completed my appointment. Mr. Brooks provided exceptional customer service and processed my application in a timely fashion. He was so knowledgeable about the process and answered all of my questions. I would recommend this location.”
8:30AM - 12:30PM
5 Glyndon Drive, Reisterstown
Post Offices
“Levy was amazing! It’s a shame that we never forget to document a bad experience but seldom remember to talk about good experiences. I watched Levy help at least 3 different people in the 10 minutes I was there. He made everyone’s experience so much easier.”
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“Everyone here is so friendly and helpful. I was there filling out a customs form and I swear the employees knew everyone who came in. The place itself is a very cute building. It's small, but everything is done so quickly that I've never seen a long line.
It's a US Post Office that has 4.5 stars on Google...that's pretty much tells you all you need to know 😄.”