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May 2023 by Sherry K.
Great staff. Meme the manager is more than helpful. Love this location. I highly recommend this bank!
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June 2022 by Derrell Washington
I have to admit I thought by the reviews prior to visiting this branch that the customer service was going to be extremely unprofessional. However, my thoughts were wrong. In fact, everyone working at this branch is amazingly friendly, overly helpful and abundantly pleasant. I would like to give three honorable mentions to David, Marcia and Jarrell all of whom I have had an individual experience with for making the banking experience a great one for everyone who walks in. Great job guys!!!!
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June 2022 by KEY TECHNIQUES
MEME was super helpful last week. My accounts were unfortunately closed and she went the extra mile to ensure they were reopened. I received many follow-up calls from her until the matter was graceful resolved. Great customer service Meme.
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June 2022 by jamaal drumgold
I have been to multiple branches within your organization and I must say, Greenbelt has always wowed me! The team is proficient and the Manager Meme Mulugeta is always pleasant. They work with great efficiency and they are very professional. I would recommend this bank solely because of my experiences at Greenbelt! Thank you M&T bank
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September 2021 by Faruq Hossain
After waiting an hour for the online department to respond, frustrated and furiated I called the branch. Miss meme mulugeta was able to solve it in an instance. That’s the kind of service a customer would expect from their bank. Thank you miss meme for helping me in my time of need. I would give you 10 stars if I could.The corporate department sucks but the branch always comes through.Thank you miss Meme
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August 2021 by New J.
This bank sucks super butt. So what it's a new account it shouldn't take 10 days to clear a check. Then to call customer service and they say go to the bank branch to see if they can release some funds. At the bank the teller say there's nothing she could do. So they advise me to waste time and gas while I'm broke waiting their stupid policy... I regret opening an account twitch them, the branch even look like an old soup kitchen inside...
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February 2021 by L H
BEWARE - This location steals customers money!
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July 2020 by meenu saini
Due to Covid they have their own timing. Not professional at all
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July 2020 by Cesar Miranda
This branch is trash. I’m not sure if Laura is the manager there or not but if she is, she’s managing it horribly. My mother has a slight accent but it’s understandable but was treated different for the language barrier. Completely unacceptable being that Laura has an accent of her own. Humble yourself.
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June 2020 by Deanna Stanford
Don’t bother coming here at all literally sat in line for an hour a HOUR something better has to be done this is ridiculous!!!!!!
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June 2020 by Chris M
Don't bother. The drive through is open... I sat for 30 minutes. Neither line moved an inch. I only have so much time for lunch...obviously nobody at this branch cares.
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May 2020 by Aaron Murray
Terrible customer service. Long wait times. They seemed understaffed
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March 2020 by Rick Nidel
I’ve generally had good experiences here. There are delays sometimes, sure, but I mostly chalk that up to rude, ignorant, and uninformed customers, not to the bank staff. Their patience with some of the dim-witted clientele deserves a medal.
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January 2020 by Marc Johansson
Basic rude customer service
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September 2019 by Khattab Alhabashi
I waited for 45 minutes to deposit a check. Two tellers and one of them was on the phone for 35 minutes. I will not come back to this branch again.
