M&T Bank's Greenbelt branch is known for its friendly and professional staff. Customers often praise the team for being helpful, pleasant, and efficient. The branch staff, including managers and representatives, go the extra mile to assist with account issues and ensure a positive experience. Despite initial concerns about customer service, visitors find the service to be welcoming and attentive. The branch maintains high standards of professionalism and customer care, making it a recommended choice for banking in the Greenbelt area. The branch also offers 24/7 ATM access, providing convenience for customers. Overall, M&T Bank in Greenbelt is committed to serving the community with dedicated and helpful staff.
Depending on when you get here you might have to wait a really long time. To be fair, it’s probably customers who are the time suck and not the staff, but I don’t know that for sure. A star deducted for frequently having to wait 15 minutes in the drive through. Also, never a pen available in the drive through... read full comment
May 2023
Great staff. Meme the manager is more than helpful. Love this location. I highly recommend this bank!
June 2022
MEME was super helpful last week. My accounts were unfortunately closed and she went the extra mile to ensure they were reopened. I received many follow-up calls from her until the matter was graceful resolved. Great customer service Meme.
