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“The organization that I work for has been a customer of this branch since 2016. It is nice to make weekly deposits and be greeted with friendly and professional service every week. Knowing that when you walk in the door you will get a warm and friendly greeting from Peggy, Brooke or Maggie which is then followed with exceptional service. Whether you go in person or contact them by phone you always have the peace of mind that your questions will be answered and your banking needs taken care of.”
“Can’t recommend bulldog more, simply the best rates in this economy on auto loans. Ended up totaling my car a month after purchasing it and bulldog worked with me to get the negative equity rolled into my next loan at the same phenomenal rate. Great communication, customer service skills and willingness to help their customers out.”
“This Charles Schwab office is very well run. Janella and Donna are absolutely great to work with. They are friendly, diligent, honest, and extremely helpful. Janella and Donna are great partners that you can trust with your investment affairs.”
“Becky Moats of M&T Bank is absolutely one of the best bankers we've had the pleasure to work with. Professional & courteous, she was able to resolve a problem quickly & efficiently that saved us a lot of frustration. HIGHLY RECOMMEND banking here.”
9AM - 6PM
580 Northern Ave Ste F, Hagerstown
Banks
“I’ve had accounts with BDFCU since I was a child and left for awhile but then re-opened accounts about 4-5 years ago & I was shocked to see such bad reviews. I understand they definitely aren’t as up to speed as a lot of larger credit unions or banks but I’ve rarely had a bad experience. I can almost always get through to the local branch (although when I don’t, I do feel the call center is almost a waste of time) but I’ve always reached someone when I’ve needed them & I never have an issue with holds or anything like that which I LOVE! I use the secure messaging feature a lot on their app & I get a response within hours & I’ve recently had some issues with refunds that I had to dispute & I was pleasantly surprised at how easy the process was. I do normally go to the main branch so I don’t have a lot of experience or feedback related to the other branches & I have also had a situation with charges causing my card to get blocked but thankfully it wasn’t something I use frequently. There’s always room for growth & improvements but I have no complaints!”
“Staff was very friendly, The lady who opened my account took the time to offer me all the products and services. She was very professional and made me feel valued. Android app is pretty good, I got my account squared away fairly quickly including, paperless, Zelle and app setup. I do everything online so probably can't relate to all of the negative reviews for this location.”
“I have been with M&T Bank for 3 years. At the time I opened my accounts the manager was very nice and friendly. However I went to the counter several times and the tellers were not very friendly. I had to interrupt a teller talking to a customer for 5 minutes. The customer was not conducting banking business. She was rude while she assisted me. She did not say hello, may I help you or good bye after I said have a nice day. I was disappointed with my visit.”
“Michael Struntz is an asset for this branch! He set my business account up and did something no other banker has ever done. He actually asked me questions out of genuine curiosity about my business and what I do, and provided me with solutions for several of my issues. 10/10!”
“The folks at this first United BANK and TRUST headed by JD Pearl and staff are top drawer excellence go out of their to make u feel confident in the i have a savings account and a personal loan they handled every part efficiently at fair rate thanks JD”
“Jennifer recently helped me with a loan product from First United and it was such a great experience! She explained all the product options to me, helped me figured out which would best suit my needs, and walked me through the entire process. She guided me through the process, answering all my questions, but never making me feel pressured. Her assistance & professionalism is greatly appreciated. Thank you, Jennifer!”
9AM - 5PM
1700 Dual Hwy, Hagerstown
Banks
“My experience at this bank has generally been great, and I've always had pleasant interactions with the tellers. One in particular, Antoine (though I could be mistaken about the name), stands out. He is consistently friendly, efficient, and thorough in addressing all my concerns. He’s the type of employee who truly deserves recognition and a raise.
However, during my recent visit, I was taken aback by the behavior of the front desk receptionist. She was loudly discussing a situation with a newer employee, criticizing them for mentioning a time when there was no coverage at the front desk. Her tone was unprofessional, and she seemed to belittle the employee, calling their concern “ridiculous.”
As I finished with my teller and was walking away, I overheard the receptionist approach my teller and accuse him of rolling his eyes at her. This confrontation was handled poorly, and her attitude left much to be desired. It was disappointing to see such a lack of professionalism from someone in a customer-facing role.
While I’m still giving the bank a five-star review based on my positive experiences with the tellers, I hope the management addresses the behavior of the front desk staff. The bank's reputation deserves to be reflected in every employee’s conduct”
“Fulton bank has always gone above and beyond for me. If you look at the negative reviews you'll see it's not the banks fault. If you don't have money in your account don't try and spend with a zero balance. You will get a overdraft fee, common sense.”
9AM - 5PM
12916 Conamar Dr, Hagerstown
Banks
“Derek just helped me so much ?? Couldn't get through with the voice banking and he got everything done over the phone. So happy I have a bank I can still talk to someone and they actually can do something without the automated machines.”
“A great bank. The staff are pleasant & capable. They have all the services you need without charging you an arm & a leg for storing your money. Interest rates on savings are higher than other places”
“I love credit unions! They have many more options than banks do. I have had a total of 3 car loans through them, and the rates have been more than reasonable. Hours are convenient, especially at the drive through.”
9AM - 5PM
1326 Salem Ave, Hagerstown
Banks
“Reviews I am reading are very old. I have had two very good experiences recently. They were very helpful and compassionate when I needed to change several accounts' information after my husband passed away. And they always answer the phone in a timely manner and are very polite. I have had a hard time getting through at other branches. Not a fan of automated menus.”
“I've had nothing but good experiences at this bank. All the tellers are extremely nice and Deborah has helped me with numerous personal and business accounts. This Fulton bank and the one on westside/franklin are the only two I go to. They both have very kind woman that work there and are always very helpful. I've been with fulton bank since it was columbia bank and I've never had a problem. Overall, great bank and great people that work there.”
9AM - 5PM
930 Dual Hwy, Hagerstown
Banks
“Any time I need to go to the bank, I hope that I'm nearby this location. Sean always make me feel welcome no matter how busy they are. His genuine and pleasant personality makes me enjoy stopping in. Brittany is also helpful and kind. I often feel like a burden to some tellers but even in situations where they can't help me, I always feel respected and valued as a customer here.”
“Took my elderly Dad to take care of some banking needs.The young lady who waited on my Dad was very kind and respectful to him.It was an awesome banking experience,I very much appreciated it.Thankyou Truist for having this employee.”
9AM - 4PM
1640 Dual Hwy, Hagerstown
Banks
“I’ve always had a great experience with Fulton bank and their staff in the Boonsboro location as well as on the door highway. You’ve always answered my questions or any concerns I had. I’ve never had to wait longer than 5minutes. for someone to help me. All in all, it’s always been a pleasant experience. If you’ve been going there a while and I know you know your face they treat you like family that’s been my experience.”
“Reading these reviews makes me so sad. Who gives a bad review of an entire location simply because the ATM is broken?
I came here today to deposit some old savings bonds. The tellers were very kind and efficient. I’ve never had a bad experience here.”
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“I absolutely LOVE this bank! Excellent service! The ladies are all so nice and friendly. Extremely helpful. The best part is always being welcomed with a hello or good morning and they remember my name. Good customer service is so hard to come by these days but not here. These ladies are all wonderful. The bank hours are great and everything they offer. Thanks ladies!!!”