Truist

Banks
Hours: Truist is a bank that offers services with a focus on safety and health, including drive-thru teller services, appointment-only in-person visits, and enhanced sanitization measures at some branches. Customers appreciate the helpfulness and genuine care of staff members, with many highlighting exceptional service from employees like Brandi and Marielis, who go above and beyond to assist. The bank has received positive feedback for setting up accounts and providing solutions tailored to customers' needs. However, some customers note that branches can be short-staffed, leading to longer wait times for services like cashier's checks, and occasional issues with computers. Despite these challenges, staff members handle difficult situations calmly and professionally. Overall, customers feel that Truist offers friendly, attentive service, with staff members demonstrating genuine interest and care for their clients.

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1. Hagerstown, Maryland