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December 2023 by Trang Hua Bethke
It was our first time visiting the store and buying something. My first impression was that the store was clean and neat. Customer service was 9/10 for our first visitation. I must say that their merchandise is way overpriced. I saw a sweater that I liked that cost about $200, and I read and felt material that was the same as the sweater at Marshall's with similar design patterns but cost way less than theirs. My husband bought a belt and a cowboy dress shirt; the total was nearly $200 (omg).
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November 2023 by Ronnie Elizondo
Worst boot barn ive been too. Noone here tries to help you. All the workers are standing in a corner. There are no FR clothes for women in this store. The sales clerk Bryson was very rude and just tried to get us out the store. Dont come if youvdo you wont be helped.
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November 2023 by PRO
Giving credit where credit is due…extremely, extremely happy with the HUGE selection but even better were the employees! Folks there were kind and accommodating which I value highly. Keep up the good work. We will be back.
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November 2023 by Kirsten Leidich
The woman working when we walked in was on her phone and didn't pay attention to us. We asked for help with a boot and got told what they have on the floor is all they have. The one boot was dirty, and the other was destroyed. We had to go up a size to get the right boot. When checking out, she got mad when I was confused that they were putting $300 boots in a bag and not a box. Even Walmart puts their boots in boxes... will never be back.
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November 2023 by Jesse Hasenbuhler
They have real nice boots nicely priced and real nice people working there you'll enjoy it and get yourself a nice pair of boots
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November 2023 by Devyn Irwin
Worst customer service. One guy offered to help my husband find a pair of boots He said he would be right back and was then just standing at the front talking with all the other employees who were also not working.
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September 2023 by Brandy Hurst
Boot barn seems to have changed a lot. It's a lot more sparkly than country now. :-( but the staff was great as usual. The store was clean and nice
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August 2023 by Brian laumann
Purchased a 300$ pair of work boots 3 months in the seams split I attempted to get them replaced under warranty and was told they got wet and couldn’t warranty them…. A work boot got wet… will never shop here again
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August 2023 by sandy Taylor
Boot and hat selection is not geared towards Western equestrians. Boots for buckle bunnies and Morgan wallen fans. Either over sized or too small clothes. Hat shaper only there weekdays during the day. Then if a hat shaper is there, the shaper is out of water. Love the music in the store. Hats are off brand non show person hats. Even the store employee bought his hat at a real western wear shop. Pretty sad.
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August 2023 by Mary-Ellen Rodgers
Nice store with lots of boots and clothing to choose from. The young man who was very helpful and kind.
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June 2023 by ROY Hill
Getting my first pair of Danner boots... Bull Run Moc 6" - Made In America. Boot Barn was awesome and the variety and selection is amazing. I called to see if they had them in my size and Stephanie held them for me and took great care of me while fitting them and made sure I was satisfied with them. I cannot wait to break these babies in. Excellent service!!!
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June 2023 by Vegas De Laroja
The Best Shop in Town ( finally)!!
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June 2023 by Larry Z.
Huge selection of work boots and casual comfort shoes. Staff helped when we could not locate something. I greatly appreciated not being hovered over while trying on numerous boots but when I asked for help they were extremely responsive. Very pleased with the clean and organized. The layout made it easy to navigate. Alyssa the associate who helped us was on point. Great overall experience.
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June 2023 by Aaron Filbrun
Awsome place!!
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June 2023 by Keith Kibler
My wife and I stopped in just to see what they carried. We weren't familiar with this store at all. We were amazed at what all they carried and the amount of inventory they carry. We didn't buy anything today but we will definitely be back.
