Boot Barn
Shoe Stores ,
Women's Clothing ,
Men's Clothing
Hours:
1709 Massey Boulevard Ste 102, Hagerstown MD 21740
Hours
About Boot Barn
Boot Barn is a fantastic western wear store known for its helpful staff and extensive selection. Customers have praised their experiences, highlighting the knowledgeable employees who provide excellent customer service without pressure. Shoppers can find everything from cowboy hats to boots, casual dresses, and quality colognes. Many reviews mention the staff's patience and willingness to assist, especially in helping customers find the perfect fit for their needs, whether for riding, mucking stalls, or casual wear. Specific employees, like Stephanie and Tyler, have received special mentions for their exceptional service, with Tyler noted as a subject matter expert for hat shaping. Overall, Boot Barn offers a welcoming atmosphere where customers can enjoy a great shopping experience while finding the items they need.
Most Recent Reviews
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September 2026
The two guys working tonight were outstanding, from pulling a lost order to maximizing discounts, they both delivered outstanding customer service!! Well done & appreciated!
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September 2026
I bought a few items at the Hagerstown, MD location and I must say, the young female clerk named Leila was so nice and helpful that I just hope she will be there when I return. Very pleased with Boot Barn! Please convey my remarks to Leila. She is an exceptional employee of yours.
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September 2026
Greeted as soon as we walked through the door. Sales people were fantastic and attentive. Store was clean and well stocked. Great prices. The church had given my husband a gift card for his birthday and so glad he found a nice pair of boots. Plus a shirt!!! Great experience.
More Comments(89)
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