-
October 2023 by K J
I love this store, I needed a new bag and hadn’t purchased a COACH bag in awhile. I found the perfect bag. I even went back not too much longer later in order to pick up another bag that I liked. But my Rowan, just wow ?
-
July 2023 by Joshua T
I'm very satisfied with this Coach Outlet. Their staff provide excellent service and professional advice. They patiently answer my questions and proactively ask if I need assistance. They also inform me about current promotions and even calculate the final price for me on the spot . I'm very pleased with this store.I am very satisfied with this Coach Outlet. Their employees provide very good service and professional suggestions. They are also very patient in answering my questions. They will also proactively ask if I need assistance and proactively inform them of existing promotions. He would help me calculate the final price on the spot and tell me the final price. I am very satisfied with this store.
-
April 2023 by Heather Locklear
I'd give a zero if I could. Such an unprofessional staff. They were sitting on couches and talking to each other even though there were customers in store. I asked one girl for help and she looked at me like I was inconveniencing her. Sorry I had to ask you to do your job but don't worry, I won't be back.
-
January 2023 by Dania Sanchez
Not a friendly staff working today. Went in to purchase a shoes , the day before I saw them and asked for them they gave me a price that had a discount I went today and a lady who was attending told me No that is the price it has there so bad bad attitude I prefer to buy them in another store or online and not with them …..
-
December 2022 by Way C
Girl tried to rip me off there today on a red Coach wristlet. Nice try
-
August 2022 by ying bai
Love all coach family! Bags and sales!
-
May 2022 by Imran Zaman
Went in for a return with my mid 60s mother, told them the item was used and they refused a return as per company policy, which is fine, it was confusing because the receipt mentions "exceptions apply for discounted items". The manager claimed the item wasn't discounted, it was, but she did clean off the bag. I've seen several bad reviews with customer service at this location, I can confirm that, my mom was frustrated after traveling basically traveling an hour and a half to the closest store and blurted how she wouldn't shop at coach again and was told "well that's up to you" in a rather loud tone. If you can drive the extra milage to Clarksburg, might be a better customer service experience. Ps she mentioned it would take 10 minutes for the bag to dry so bag used smeared.
-
April 2022 by Dania Vasquez
Not a friendly staff working today. Went in to purchase a shoes , the day before I saw them and asked for them they gave me a price that had a discount I went today and a lady who was attending told me No that is the price it has there so bad bad attitude I prefer to buy them in another store or online and not with them …..
-
January 2022 by Nanette Malcolm
Very clean, elegant presentation. Friendly and helpful staff. Great discounts on merchandise.
-
December 2021 by William Scott
Amazing black Friday deals!!!! Expensive purse with great quality for cheap
-
November 2021 by Jackie Wines
I love that store and everyone was very nice and helpful
-
November 2021 by regina boudrey harris
Not a friendly staff working today. Went in to purchase a wallet and was looking for a crossbody but was not greeted whenmy husband and I entered the establishment nor were we asked if we required any assistance like the other patrons who entered. Hopefully other Coach stores treat patrons who look like me better than we were treated at this store . However they were glad to say bye to us as we were leaving the store
-
November 2021 by Ange Ross
Great customer service. Store is neat and orderly and has some of everything for women and men.
-
October 2021 by Lucy L
I like this store a lot. Went in to find hubby a new wallet and their prices are really nice! All the ladies were very helpful ? I really want to have something embroidered on the inside for his birthday ?
-
August 2021 by Joey Barbour
Excellent Customer service