This COACH Outlet location receives high praise for its exceptional customer service. The staff are consistently described as friendly, warm, attentive, and professional. They are eager to assist without being pushy, whether customers are browsing or need help finding a perfect item or gift. Employees provide excellent service and professional advice, patiently answering questions. They proactively offer assistance, inform shoppers about current promotions, and help calculate final prices on the spot. The service includes thoughtful touches like gift wrapping. Multiple reviews highlight this as a favorite and satisfying store, with customers returning for additional purchases based on their positive experiences.
Thank you so much Lanya (spelling maybe wrong) for your excellent customer service over the phone. I can imagine you all are very busy on a Saturday afternoon before a holiday but that didn't stop you from providing assistance with purchasing an item from start to finish!
October 2025
Very nice store, prices were fair and high quality leather options inside. Good experience and easy transaction, definitely would come back
April 2025
Lamya was very courteous and professional . She assisted me with the two Coach bags I was looking at and allowed me to decide without being pushy. Thank you very much!