GameStop is a home base for gamers, offering new and used video games, consoles, controllers, and accessories for all major systems, including retro gaming. The store also carries trading cards and a wide variety of gaming, anime, and pop culture merchandise like collectibles, apparel, and board games. Customers can sell or trade their old consoles, games, and phones for cash or store credit. Reviews consistently highlight the incredibly helpful and knowledgeable staff who spend time answering questions and providing excellent customer service. Employees are noted for being very nice, assisting with saving money, and helping with rewards for future purchases. The store's warranty is praised for being a reliable and easy process. While one online order for collectibles arrived damaged, the local staff worked to fix the situation. Customers report wonderful in-store experiences where they feel helped and can save money compared to other retailers.
