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“Frank was very professional and courteous. He explained everything to me concerning my new phone and set up without being condescending. Frank took time to make sure I understood my plan as well as the phone. His worker was on hand to help with a glitch in the system. I'm very satisfied with the service I received.”
“We went here for Five Below, and it's much larger than the one that's in PA. There's a great music store there that offers lessons and a variety of instruments. The restaurants here aren't too bad either. The location is a few minutes away from the 81 highway. I believe there's a popmart store there as well. The AC&T a minute down the road usually has the cheapest gas prices in the area too.”
“I am a brand new customer to metro by t mobile and the representative, Melody, was very helpful in setting up my service as well as any other accessories to keep my phone well protected”
“Bob it was good talking with you on 5/30/26. Your are a very cool down to earth guy. If I ever need work done & I'm in the area I will definitely stop by. 🙂”
“Well, after spending a couple of days without cell service and trying to get help over the online customer service, we tried everything to get my phone running again however they said I needed to go into the store here in Hagerstown so I was pretty exhausted and bummed out as anyone would be would not be able to use their phone for a few days blah blah blah right well I called the store. Spoke with a very nice woman named Maria. She said come on and I will help you I think I know what the problem might be so I got my neighbor to give me a ride to the store because I don’t drive got to the store about an hour and a half later and Maria was there. She knew who I was soon as I walked in and I just wanna say that within five minutes I had my phone back that woman knew her business like Betty Crocker in a bakery. I am not kidding you it’s the best customer service I’ve had in a long time I could not say enough about this woman. She was so so good and knew her job and nice and friendly everything so if you want a great experience and you got problems with your Cricket phone head to the Cricket wireless store in Hagerstown Maryland. Have a great day.”
“We just had Spicher's Security install a security camera. Todd Summer's did the installation. He is an amazing technician. He made a service call and realized that lightning had hit our camera. He made a trip back to the business and found that they had what we needed in stock. He kindly brought it over and installed the camera, so that we would not miss anything happening in the business driveway. Todd Summers is polite and goes out of his way to be helpful. I hope this employee is well taken care of, because he so deserves it! Thank You!”
“Ryan the manager and the delivery guys Wes and Orville went out of their way to help us. Wes and Orville helped move our fridge and went above and beyond get it moved. Thanks so much”
“The Target in my area is up the street from me, I could walk there. I go there often they have a CVS where I get my perscriptions. My daughter works in the store as well. It's nice to be able to run in and get what you may need and get oit quickly.”
“Went to this location around 6pm on a Sat. Was warmly greeted by Chelsea F. She help me with purchase of an iPhone16. Was stressed having to change out my much older iPhone 7 that wasn't charging. First off, she actually fixed my charging issue so I can now have a backup now for my wife who has the older iPhone 7 she uses very lightly. Was able to get the recommended charging block, screen saver, hard case that also has belt clip attachment phone holder and better quality/cheaper in price than the OtterBox who now have ridiculously high prices for their stuff.
Chelsea was amazing. Moved all my contacts and apps over and explained everything easily answering ALL the questions I had. Everything basically mirrored my older phone with nothing else had to do. Was out the door in like 35 minutes!! This was one of the most outstanding service experiences I have ever received regarding technology purchases. Was extremely refreshing to say the least!!..”
“They have a representative named Chrysler that definetly goes above and beyond to help.
Excellent customer service compared to the other t mobile stores in hagerstown.”
“We went in with four games and left with one we wanted quite a lot. The staff were quite helpful and nice as well yo me and my granddaughter! Best service we've ever had.”
“Tim and Charles along with everyone I had the pleasure of encountering were patient, knowledgeable and very professional. Tim you are/were amazing at customer service! Thank you to all the employees for your dedication!”
“Great customer service. Extremely good looking blonde kid with mascara and quite a GOOD attitude helped me with the directions to the food court. He helped me realize my true potential and helped me to navigate through the valley. He attempted to give me a free tablet but I didn’t have any money on me. Great kid.”
Open 24 hours
1623 Dual Highway, Hagerstown
Electronics
“Mr.______ (so sorry, can't remember what his name tag said) is very friendly as well as a lady I am assuming is his daughter!! Very good customer service! Remember you when you go in frequently☺”
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“We had an error code on a dryer that is less than one year old. Spicher’s scheduled a service call immediately, and kept us informed of the service person’s progress to our house. The issue was detected, and resolved, within 10 minutes. The dryer is operating, but a new part was ordered to make sure the issue does not come up in the future. Now that’s service!”