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“I can’t recommend Alex enough! She went above and beyond to help me find the right coverage when I needed it most. I called her worried and stressed about finding AFFORDABLE coverage, but she remained calm and patient. Every question I had, she already had a solution.
She worked hard to find the best coverage and kept me informed every step of the way. Not only did she find me the best coverage for my needs, she saved me money.
If you’re looking for an insurance agent who is professional, responsive, and truly goes the extra mile, I highly recommend Alex. Thank you!”
“Tim and Lisa are the Best in the business. They always treat you wonderful! They have saved me lots of money and still provided me with excellent coverage since I started with them in 1971. I would HIGHLY recommend them to anyone needing insurance.”
“Mike and State Farm provided the most competitive prices in the region for my family of 4 drivers and 2 teenagers. Their customer service is exceptional and Mike handles every concern with Urgency. I would highly recommend”
“We have been with State Farm for 20 yrs and they’ve always been helpful with questions and helping navigate problems. Recently had to have my vehicle towed due to an engine issue and Luna helped me navigate the process to be reimbursed for the tow bill!”
“I've been insured with State Farm through Tom's office for over 20 years. They've always gone above and beyond to take excellent care of me and my family. The office staff is always friendly and upbeat, giving awesome service, advice, and assistance. Couldn't recommend anyone more highly.”
“Stephanie Hartsock was great to work with on reviewing our insurance from another company. She provided indepth knowledge along with recommendations to consider throughout the process. We ended up writing both car and home insurance policies with Stephanie. She made the process easy and convenient!”
“I went to the DMV and got treated like I was an idiot…. So I went to this place where my husband always said good things about them….. They are amazing and are willing to help you and tell you everything you need…. Very satisfied…. Go there not the DMV …… Very nice people….. Definitely 5 stars!!!!!!!”
“I found both my contacts at Bitner Henry to be polite, patient, and above all knowledgeable. Both were eager to see that my church was able to obtain the proper insurance that met our needs. This was my first time working with church insurance and they made it as painless as possible. Highly recommend.”
“I prefer to deal with one representative for my insurance needs; it makes me feel more secure in that the person I am dealing with knows me and my needs. When I have any sort of insurance need, I make it a point to call Connie in the Frederick office. She has always patiently explained products and services in such a way that I feel comfortable making decisions. Any time I've had further questions, she was willing and able to candidly field those questions as well. That being said, please be sure to recognize Connie for her excellent service. Working with her is a pleasure.”
“Gaye McGovern and her team are so friendly, kind and thorough. They go above and beyond. You feel like a true customer and not just a number. Highly recommend this agent.”
“Steve Swayne my State Farm agent is the ultimate example of a full service provider. Not just in his top notch service he provides but in his care for people that goes beyond a policy. His approach to his business is an extension of his love for people that shows in his integrity and consistency you can count on not as just a policy holder, but as individual.”
“We are very happy with the prompt service we receive from Cumberland Valley Insurance. I asked for a document this afternoon. Karen emailed it to me in a matter of seconds. Thank you so much Karen!”
“Just got off the phone with this insurance company and I had the pleasure of speaking with Laura. She was so helpful and so sweet and kind. I'm so glad I made the change to this insurance company!”
“This branch serviced my policies for many years. Due to relocation I had to change companies. I always had wonderful customer service experiences. Star was always absolutely outstanding to communicate with. I’ll miss the interactions.”
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“I was guided by a very professional and knowiedgeable broker / advisor ; who guided me through all the steps necessary for my Medicare application . Definitely would give her ( Kathy shoemaker ) 5 stars and beyond. .
Definitely would recommend her services !”