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December 2023 by Marie Dattilio
Stuck in the drive thru line for 15 MINUTES because instead of telling on car to move forward and bring the food out to them they just let them sit and hold up the ENTIRE drive thru. Seriously so stupid and a unnecessary!
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November 2023 by John J
Great spot for Tesla charging. Right off interstate and even has window squeegees and trash cans at chargers!
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September 2023 by Mary-Ellen Rodgers
Good store but needs better outdoor lighting at night.
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August 2023 by Ric Soares
Not real espresso; their espresso comes out of a preformed puck not ground onsite. I guess I shouldn't expect anything more from a rest stop but would have been nice
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August 2023 by Leticia Litzenberger
Wait times have been awful lately on drive through. Sometimes 20 + minutes. Online orders the same I wouldn't even give 1 star. Step it up management, come on.
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July 2023 by Emmie
4 out of 7 of my items were either incorrect or missing.
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July 2023 by Shelly Cable
Stop at the Sheetz in Haymarket just before midnight. The staff was busy with customers but the bathrooms looked like they had not been checked for a long time.
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July 2023 by Julia
This sheetz is awesome and everyone that works here is so nice! Thank you ?
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July 2023 by Dustin Wishard (Dew Dew)
I recently visited this establishment to get gas, but unfortunately, I encountered an issue where I was charged twice and received a questionable refund, which left me without access to my funds. Frustrated, I reached out to their customer service, and I spoke with Rebecca Minnich, who informed me that she couldn't assist me because the transaction had already been processed. However, if it had been processed, the amount should have reflected in my account. This mishap has truly disappointed me, and I initially felt that a one-star rating was justified.However, I must retract my earlier review due to the exceptional service provided by an employee named Kristian. Despite the situation not being his fault, he approached the matter with courtesy and genuine apologetic attitude. His professionalism and willingness to help made a significant impact on me.I also want to acknowledge that I reached out to the company's customer service, and my overall experience with them was discouraging enough to make me consider ending my association with the company. It is essential for the company to focus on better training their employees to handle situations like these more effectively, ensuring that customers do not encounter such issues in the first place.I appreciate Kristian's efforts and the way he handled the situation. It demonstrates that there are dedicated and customer-oriented individuals within the company. Although my initial experience was disappointing, Kristian's exceptional service has made me reconsider my rating. I encourage the company to recognize and invest in such exceptional employees who make a positive difference in customer experiences.I hope this feedback serves as an opportunity for the company to improve their overall customer service and prevent similar incidents from occurring in the future.
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June 2023 by Dustin Wishard
I recently visited this establishment to get gas, but unfortunately, I encountered an issue where I was charged twice and received a questionable refund, which left me without access to my funds. Frustrated, I reached out to their customer service, and I spoke with Rebecca Minnich, who informed me that she couldn't assist me because the transaction had already been processed. However, if it had been processed, the amount should have reflected in my account. This mishap has truly disappointed me, and I initially felt that a one-star rating was justified.However, I must retract my earlier review due to the exceptional service provided by an employee named Kristian. Despite the situation not being his fault, he approached the matter with courtesy and genuine apologetic attitude. His professionalism and willingness to help made a significant impact on me.I also want to acknowledge that I reached out to the company's customer service, and my overall experience with them was discouraging enough to make me consider ending my association with the company. It is essential for the company to focus on better training their employees to handle situations like these more effectively, ensuring that customers do not encounter such issues in the first place.I appreciate Kristian's efforts and the way he handled the situation. It demonstrates that there are dedicated and customer-oriented individuals within the company. Although my initial experience was disappointing, Kristian's exceptional service has made me reconsider my rating. I encourage the company to recognize and invest in such exceptional employees who make a positive difference in customer experiences.I hope this feedback serves as an opportunity for the company to improve their overall customer service and prevent similar incidents from occurring in the future.
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June 2023 by Louis Verzi
Everyone raves about Sheetz food but I wasn’t very impressed. Better food value at Wendy’s.
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June 2023 by Christine Davila
Convenient location right off the highway. Fyi, they do not sell beer.
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June 2023 by Hailey G.
This store looks like they need to hire people. There is often a long line in the mornings with only 1 person working the cash register. The woman who usually works in the mornings isn't pleasant. She looks disheveled and overwhelmed. I think her name is Mary.Maybe if they had more than one person, that would help.Also the cappuccino I ordered was lukewarm. I asked to have it reheated, and the lady in the kitchen said they weren't able to do this once it was made.
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June 2023 by J
My order was wrong. And I have Grubhub plus but I was still charged delivery. A little disappointed with this transaction.
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April 2023 by Michael Carpenter
We come here almost nightly just because it's on the way home and nothing really open. When we order food they 3x out of 4 have something missing or wrong. I'd love to change the review but it's happened many times. Another reason I keep coming here are the workers. They are great and very respectful.
