Valley Storage on All Star Court in Hagerstown MD offers storage solutions with extra wide drives and doors for easy access for large vehicles. The facility features temperature controlled units and a central location close to numerous neighborhoods. It has digitally recorded cameras and an on-site manager during office hours for security. Reviews highlight that the staff is very helpful, understanding, and excellent, making the setup process nearly effortless. Customers report lovely experiences with staff who are super helpful, on point, and quick to assist, even during difficult times. The facility is noted for easy access, though some customers mention the payment method and process could be upgraded to allow partial early payments. A minor issue noted was occasional difficulty reaching the on-site manager, requiring contact with the corporate office.
Tiffany is outstanding with her customer service and performance. Our trailer was too large to safely put in a spot. She went out on site the next day and did a personal inspection on what our possibilities were and had them written down and ready the next day (Since we came in so late) Highly recommended.
February 2025
Quick and easy to reserve a unit. Units are clean and easily accessible
November 2024
Staff was very helpful in setting up our unit. The process was nearly effortless and we were into our unit within a half hour.
