Valley Storage in Hagerstown, MD, located on Leitersburg Pike, is a convenient self-storage facility that offers a range of storage options from small to large units. The facility features temperature-controlled units that help preserve belongings and has enhanced security throughout. Customers can purchase storage and packaging supplies on-site, and there is also a UPS Store available for shipping needs. The staff is known for being helpful and friendly, often going above and beyond to assist customers. For instance, staff members have helped locate misplaced items, fixed issues with returns, and provided clear, quick service when renting a storage unit. The units are kept very clean, making for a positive experience. However, some customers note that proper etiquette, such as not propping open doors during bad weather, is important for everyone’s comfort. Overall, Valley Storage offers affordable prices, good customer service, and a smooth process for storage and shipping needs, making it a reliable choice for the local community.
At first it sucked. I went to the Hagerstown location and my POD was not outside for me to get access. If it wasn't for this very nice POD driver helping me and my brother to locate it inside instead of outside then this would have been a very crappy day.
March 2025
Clean, easy to get in and out, friendly staff. Love this place for my extra stuff.
December 2024
Becca is fantastic! She has been so helpful in the process of getting into my storage unit. The process would not have been as stress free without her.
