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“Having come from the Glen Burnie office where staff is consistently rude, condescending, and insulting to customers, this post office is like stepping into a whole new world. Everyone is kind, friendly, answers your questions with patience and kindness, and corrects you with respect and actually helpful advice when education is needed. Other offices should get some training from these folks on how to treat customers with respect. If other post offices have burned you, give this office a try!”
“From the moment I visit the Savage post office, the staff stand out as patient, professional, and incredibly kind. They’re easy to work with, offering clear guidance and a friendly attitude that makes mailing and shipping tasks straightforward and stress-free. The environment feels organized and efficient, reflecting a strong commitment to helping customers get their needs met quickly and correctly.
What I appreciate most is the speed and consistency: I’m typically in and out with no wait time, thanks to well-managed lines and helpful clerks who know exactly what they’re doing. If you need reliable service with courteous, capable staff, this Savage location is a standout choice. It’s a small-time saver that consistently delivers a smooth, hassle-free experience.”
9AM - 2PM 3:15 - 5PM
732 Deepdene Rd, Baltimore
Post Offices
“I love this post office! Quick service, friendly interactions, it’s perfect! I couldn’t recommend stopping here over any other one in the Baltimore area!”
“I need to give a special thank you to Corey Gibbs, Kelly Brown, and Vallen Porter. My package had seemed to be missing and these three really went above and beyond to stay in communication with me about the progress of my delivery. It feels like they were treating it like their very own delivery! Even as I waited, I observed Corey being so patient and helpful with all of the other customers. That team exhibited superb customer service. It’s really important that I share this with everyone because there are people out here who still really care and will go above and beyond to make sure they give customers a good experience. Thank you Corey, Kelley, and Vallen!!!”
“Took my 2 young children there for a scheduled passport appointment. Shay was amazing! She was professional, quick, and experienced. We were in and out in less than 20 minutes.”
9AM - 2PM 3 - 5PM
130 N Greene St, Baltimore
Post Offices
“Five stars for the women working there today. She was helpful and patient and explained everything to me as I had no idea how to send my letter. The post office was empty, and the wait was short. Everything I needed was provided to me.”
9AM - 1PM 2:15 - 5PM
919 W 34th St, Baltimore
Post Offices
“Wow The service I received at this Post Office from Service rep Destiny was amazing and so helpful 87+ years ago old I am really thankful for her help with a pkg that I was trying to return”
9AM - 2PM 3 - 5PM
111 N Calvert St, Baltimore
Post Offices
“Love the ladies who work here. They always provide friendly and helpful service- and have celebrated some huge wins with me. I've since moved and miss coming in.”
10AM - 12:30PM 1:30 - 4PM
4901 Harford Rd, Baltimore
Post Offices
“I am sad to see the number of bad reviews as my experience was beyond exceptional. After reading the reviews, I was dreading my need to go. I was greeted when I walked in and was guided to what I needed without needing to ask. The worker could see what I was doing and informed me of the difference in costs. Both women were very friendly and professional and we all had a nice talk. I had no wait time at all.”
“POSTAL OFFICE EMPLOYEE WHO ASSISTED ME WAS VERY NICE. SHE WAS INFORMATIVE AND SINCERELY WENT OUT OF HER WAY TO MAKE CERTAIN MY NEEDS WERE MET AND TAKEN CARE OF. SHE WENT SO FAR AS TO TELEPHONE ME I FILLED OUT THE WRONG FORM AND ASSISTED ME W/ PROPER FORM WHEN I RETURNED. OUTSTANDING PUBLIC RELATIONS. I WISH ALL POST OFFICES HAD EMPLOYEES LIKE MS. LORRAINE. I HIGHLY RECOMMEND GLEN BURNIE POST OFFICE.”
“Exceptional Service at This USPS Location!
My husband and I visited this post office for the first time today and had a wonderful experience. Despite there being only one clerk on duty, Mr. Timothy was incredibly kind, efficient, and clear throughout the entire process.
The post office itself was spacious, very clean, and well-organized — everything was neat with no clutter in sight. Mr. Timothy went above and beyond to make sure we felt welcomed. He kindly double-checked our forms, explained everything thoroughly, and made sure we understood the next steps to ensure a smooth process.
His professionalism and helpfulness truly stood out, and we left feeling grateful for such a positive experience. We really appreciated his time and care, and I just had to leave a review to recognize his outstanding service!”
10AM - 1:30PM 2:30 - 4:30PM
1908 N Ellamont St, Baltimore
Post Offices
“This post office (likely many others) get the hate because people typically review after bad results. I get that, annoying experieces stink.
However most don't bother with compliments as good service is overlooked. Today, I needed a critical certified letter, late for delivery. The teller was very helpful and found my letter. So Iam happy to give the Ellamont post office some love ?”
1:30 - 4PM 10AM - 12:30PM
4901 Harford Rd UNIT 3663, Baltimore
Post Offices
11AM - 3PM
2401 Liberty Heights Ave, Baltimore
Post Offices
“Close this post office already, because whether they will be open the hours that are stated is anybody’s guess. This is the only post that I have ever been to, that is not open during their normal business hours. It’s nothing more frustrating than planning your day that includes a trip to this post office and it is closed, especially if you rely on mobility bus services for transportation. If you call customer service for their hours of operation they will tell you that they should be open. A kiosk would be better than this, there’s never a sign posted explaining the situation. Why do this happens only at this post office? I understand that some situations can’t be avoided, but this is a continuous problem.Update: They have definitely improved on being opened at the times that are posted, which makes things a lot better. The customer service has always been good, employees are pleasant and helpful. I just hope that they continue being opened during their business hours.”
10AM - 4:30PM
3500 Dolfield Ave, Baltimore
Post Offices
“I had VERY fast, efficient service getting my passport, and getting a PO box as well. The few times I have gone in and there was a bit of a line, it moved quickly. The workers are polite and friendly.”
“I contacted the Post Office because a cluster mailbox in our community was knocked over by a vehicle. I was able to talk with a representative after 3 rings and within a half hour, received a return call from that person providing me with information. Within an hour after our conversation, I received a call from a maintenance truck driver who was at the location. He picked up the damaged mailbox, took it to be repaired and provided instructions as to how residents can get their mail until the mailbox is replaced.”
“Super quick in & out.
Teller was knowledgeable and helped me understand how some of the sorting machines worked to help me make the best service selection for my package.
It's a small post office- has a decent number of PO boxes but limited supplies of you need to package your goods on site.”
10AM - 1:30PM 2:30 - 4PM
3000 Homewood Ave, Baltimore
Post Offices
“This post office has amazing customer service skills, they helped with a package issue and I am so extremely grateful to them because I desperately needed to get my package before leaving for vacation.”
“Customer service here is superb, i am very thankful the associates at this location were helpful, they listened and was very pleasant . I made a mistake and mistyped my address on the shipping address. However, i still received my packages , i wrote a letter to the carrier to make them aware . Ty has a great attitude , he is truly a great asset , Ma. Lola is always pleasant. Thank you usps”
“I have had mainly good experiences at this post office . My mail gets to its destination amazingly fast (especially considering that this is not Baltimore’s main post office) and the wait time for service is usually a short one.And the most pleasant and personable postal clerk works at this branch. Good customer service is spelled K-E-N-D-R-A. She is patient, communicates clearly and makes me feel appreciated as a customer. She bumps this four star branch to five stars for me.”
9AM - 1PM 2:30 - 5PM
340 S Highland Ave, Baltimore
Post Offices
“I recently visited the USPS Highlandtown location for the first time, and I had a great experience. The location is very convenient and close to my house. I arrived about 10 minutes before closing, and despite the time, the staff was incredibly helpful.
Dominic, the lady who assisted me, was very friendly and patient. I had a few questions about mailing, and she took the time to explain everything clearly and even educated me on the proper way to handle my mail. Her professionalism and kindness really stood out.
Overall, it was a great experience. Thank you, Dominic, for your excellent service!”
9AM - 1PM 2 - 5PM
1800 E Northern Pkwy, Baltimore
Post Offices
“Came in today to take care of some postal business. Miss Jasmine took care of me. She explained the process and time lines and was very helpful and knowledgeable. Great customer service.”
10AM - 1:30PM 2:30 - 5PM
2401 Ashton St, Baltimore
Post Offices
“Understaffed the post offices are but highly appreciate it. Getting a lot of things done changes of address city and packages you can even get money orders there too. I do give a lot of credit and thanks for they put up with a lot of crap daily aiming to make sure you get what you need delivered and received. Their functions are highly benefited for our life. ?”
“Despite ongoing staffing shortages, the team consistently handles my needs promptly and always with a positive attitude. I’d especially like to thank Dominique and the other young lady who assists with passports—you both are amazing. Keep up the great work!”
8:30AM - 7PM
900 E Fayette St Rm 118, Baltimore
Post Offices
“I spoke to Ms. Tonya who is a gem. We lost almost 800 dollars of invites after we mailed them from a post office in Perry Hall area. After 28 days, no one has gotten any of the 70ish envelopes we mailed. She was kind and sympathetic and is walking somewhere to talk to others to see if she can find any info. Plus, the phone was answered on the second ring by a real person. Even if she can’t find the invites, she made me feel better lol. Thank you for listening & being so nice.”
“I can't say enough about this PO - large and we'll-maintained with super convienient 24-self service. You can buy postage, send packages with postage purchase - it was a life safer. Most of my day was wasted, driving to two other PO that are worthless for after hours service. USPS Windsor Mill came through. I am very pleased. A+”
“Wonderful, Helpful people work here.
I live in New Mexico, and have two daughters that live on Fort Meade. I have been sending Birthday gifts over the years and when there are problems they are so helpful and my precious daughters packages always arrive❣️❣️
Thank you for y’all’s service Fort Meade Post Office?????”
“I use the U.S. Postal Service at least several times per week. Occasionally, I use Window services for purchasing postage stamps and or money orders. The staff has always been friendly, courteous, and efficient”
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“Ms.Happy and Ms.Andrea are the stars of this branch! Both helped me with my passport service and picture and couldn’t have gone any better. Wish you both happy holidays and hope to see you again!!”