Auto Repair in Hampstead, MD

“These guy are extremely dependable and professional. I had to get some records and paperwork from the to take care of an mva flag from 3 years ago. They swiftly pulled up all there records (which the kept in great order) wrote me a letter with all dates and times needed and filled out all the other paperwork I needed to take care of this. Because of there promt and reliable services I was able to eliminate an extremely difficult and hindering situation with the mva. Completely professional and exceptional customer service! These guys are and A+ company!!”

“Millender’s is 45 minutes from me but well-worth the drive. Unfortunately I share the same concern a few others mentioned that as a woman who doesn’t know cars well, I constantly worry auto shops will try to take advantage of me. Not here. Wes is very friendly and helpful, as is Crystal, I have found this shop to be honest and trustworthy that I don’t feel like they’re trying to oversell me on services I don’t truly need, unlike other places I’ve been. It can be hard to find a car place you can trust, I am glad to have found them here!”

“Nice dealership with professional staff.

The reason I’m giving 4 stars is because of hidden fees, and they also did not match the CarMax trade-in price, even though it was promised to me before I arrived at the dealership. I recently purchased a Honda Pilot from this dealership. As I mentioned, the people were nice—Roman, the salesman, and Jackson from accounting were amazing. There was also a customer service manager who was kind enough to share his contact information with me in case I had any questions or issues with the car.

If you see attractive car prices, don’t get tricked like I did. There is a certification fee of $1,800, and they do not waive it. When I told them I didn’t need any certification or additional warranty, they said the work had already been done on the car, so they could not remove or reduce the fee.

Additionally, before coming to this dealership, I told them I had an approved quote from CarMax and asked if they would match it. They said yes. However, when I arrived, they offered $1,000 less, saying that CarMax does not account for sales tax.

Overall, just be mindful of these items before coming to this dealership.”

“On 6/27/24, to Hampstead Automotive. Thank you for finding the problem with my suv and fixing it in a timely manner. I have been to alot of different auto repair shops in my life but I have to say I am never disappointed when I bring my vechile here. At this auto repair shop you get professional and honest men. It is very wonderful to see a business like this in 2024. I would give this business 10 stars but the highest you can give is 5 stars. My Husband and I will diffently bring all our auto needs to Hampstead Automotive. We highly recommend them! Thanks again gentlemen for your professionalism and a job well done!
Debbie Smith”

“Simply put, Rick is a good man.I visited this shop for an independent inspection and he made space for me last minute, looked at the car, brought me in to show me everything he found, gave me his honest opinion and explained everything in a way I could understand. I'ts always intimidating as a woman going to a mechanic and he made this experience SO PLEASANT. He was kind, patient, and extremely honest. I walked away without spending anything and more knowledge than I could have imagined. You'd be lucky to live close enough to be a customer of Rick's. Id refer his place to anyone. Great experience and the desk and bench are awesome too!”

“Anthony's staff at Hampstead PreOwned were not only professional but so helpful. We had an amazing experience and definitely recommend buying from Hampstead PreOwned. Mo was our salesperson and she was AMAZING!!!!! Smooth purchase and love our new ride!

I know there are alot of bad reviews on Hampstead PreOwned but you need to know we had a great experience and would recommend going there if you are looking for a vehicle.”

“I had to have tag and title work done on 2 of my vehicles. One was an out-of-state title, very simple, took about 15 minutes for the pair of them. Great service. Great pricing, very knowledgeable lady working at the front desk would definitely 100 %recomend. Answered all of my questions about trailer tags, they were much cheaper than the other local tag and title places. So If you need any tag and title work, Matthew's tag and title is the place to go.”

“Got a quick tire change here from John and the folks at Mr. Tire 👍 The team was very friendly and I was in and out in less than 30 minutes 🤠”

“After 9 years of service at Porsche of Hunt Valley, I made the switch to Ralphs Auto Service over 2 years ago. This is the best team of the best people who take the time to explain, discuss and talk through the work. No wonder why people come from all over the country (and all over the world) to get their work done here.”

“Hi! The addition of Lisa to your Automotive Service Center brings a much needed boost to the department. I actually stopped coming here because it was always a debacle for a simple oil change. Lisa handled my business with kindness, speed and exceptional customer service. That's rare these days. I hope you will commend her for a job well done!”