“I was able to come in super early and drop my car off before work, and then pick it up after! Inspection complete, and they had called to see if I wanted to have my oil changed since it was clearly time! Very convenient! They even let me know if another issue my car was having, but instead of trying to sell me on doing it here, they said I should be able to go get it taken care of under warranty. Very helpful and nice guys, will be back”
“Today I had the most prompt, professional experience with Ken’s. I dropped my car off in evening and had a diagnosis by 8:10 the next morning. Communication is one of their strengths. The repair was completed at the quoted price and I picked up that evening. I have had number of similar experiences with this operation. I highly recommend using them and found them to be honest and trustworthy!!”
“I visited tire center today for tire replacement and I was already frustrated with Costco Columbia tire center and their rude staffs behavior.A guy name Forrest approached me and took care of my tire installation very kindly.I explained why I picked up my tire from Columbia costco to be installed at their store he listened to my concerns and he says sorry for something he was not responsible for saying to me and given me excellent customer service I highly recommend this tire center and please don't waste your precious time at Columbia costco tire center.Thanks Forrest and Arundale mills Costco tire center I appreciate your services.”
“The auto care center here was good always friendly and great. The guys there are always good and helpful.
Explain how certain oil and weight work and don’t work for the car or vehicle you want to service.”
“They fixed the dpf system on my freightliner. The nox sensor was out. Price was less than what I anticipated. I wanted to clean filters but the mechanic hooked up the computer and told me my filters are only 20% full and don't need to clean or replaced them right now. I appreciated his honesty. I bought the truck recently and don't know the history. I will always be coming back for repairs.”