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“These guys are one of the best.gave my car a complete examination found everything that was wrong and advised me what needed immediate attention. Wish I would've came to them sooner.”
“I called looking for four tires for my wife’s vehicle, which takes an unusual and hard-to-find size. Thankfully, Bain, the Assistant General Manager, answered the phone. He was very knowledgeable, informative, professional, and most of all, helpful.
I was so impressed with the service I received from Bain over the phone that I decided to drive an hour from DC to this location, even though there is an NTB literally across the street from where I live. That alone should tell you how impressed I was!
When I arrived, the great customer service continued. Bain was welcoming, professional, and had such a positive attitude. The trip was definitely worth it.
I will absolutely return to this location and recommend Bain to my family and friends. Great job, Bain! Keep up the excellent customer service!”
“I was extremely satisfied with repair work performed on my vehicle by AutoStream. My first time experience from checking in my vehicle to completion was a smooth transition. I was provided with a detailed breakdown of service and cost, which was better than the dealership. Kudos to Jeff, Stone and their team for their professionalism, friendly service and teamwork! Great job! I will definitely be a returning customer!”
“Tim is the man! I had a quite unique situation, and he was very accommodating. Super honest and straight forward, and was very communicative when it came to keeping me informed of status of my car. Highly recommend for all automotive needs 😀”
“Great people all around. Told me what was ok, and what needed to be fixed. They were recommended to me and I would recommend them. Will be using them again for my automotive needs.”
“Team at Charing Cross Care Center:
Where do I even start with this letter of immense THANK YOU for your TRULY Trusted service, reliability, professionalism, and care(no pun) that you have not only given to me and parts of my family but your community far and wide in not only Baltimore city but I’m pretty sure; statewide. I say that because I (as I’m sure most other customers probably already do too) travel with confidence to your shop from wherever life may take Us for all of our car care needs. Thats how much of an incredible impression you’ve made with our family!
You’ve been providing trusted care repair/maintenance service to us personally for about 20 years on multiple vehicles. I don’t know where the time goes but it goes. My son was a toddler when we were first referred to your shop and now he’s 21 ?. Time and Time again, you have never let us down. Never. And I don’t say that lightly. At the time, the team was headed by Larry and your Master mechanic Dan (I believe) and they were the epitome of a trusted team who did great work and it looks like they’ve passed the baton exceptionally well!!
We’ve had multiple times of major work done here from (our very first experience there was engine repair) and also regular yearly maintenance/minor repairs(oil changes, brake service, battery replacement, and tune ups) etc. and after each time, our cars not only ran like new but the life of the vehicles extended well beyond its time. You guys trustfully and responsibly price compare parts which is greatly appreciated these days when anything is overly expensive. You make sure to put special focus if cars need major work done and additionally provide a quick day turnaround for minor/yearly maintenance service.
Remarkable service with integrity and strategic time management. The proof is in the pudding…No BS
Based on some of the Google reviews, we definitely aren’t specially treated. Your team clearly extend that to EVERYONE as any decent and credible business should. But if someone in the comments had a less than 4 star experience, please give them one more chance to right it. Our experience with your team truly set the standard and that’s why I don’t hesitate to name drop your business to ANYONE with the quickness!!
Again, to take the time and write this was a pleasure and an honor/token of gratitude. We appreciate what your team, past and present, have done for our family and more importantly this Maryland community! You guys are a gem to the community and it’s TRULY and largely evident that you absolutely LOVE the work that you contribute for people who rely on your car service to help them get back on the road SAFELY but promptly with their vehicle. You’re undisputed in your work.
Please feel free to extend this thank you to the former team as I’m sure they are enjoying the fruit of their great labor of being community providers.
Stay safe, Happy Holidays, and Take care until next time ?
Warm regards,
The Jones Family
*Grateful Customers since 2006/2007*”
“I highly recommend this NTB to get your car serviced. I have taken a few of my vehicles here, and I am always pleased with the work. What I am most pleased with is the honest assessment of my SUVs. It can be challenging to find car repair shops that are honest about what your vehicle actually needs. On two occasions, the issue with my truck was not something that they could repair, and they provided recommendations that I used to get my vehicle fixed. They did not charge me. They only charged me for what they could actually do. I like the way they communicate and how pleasantly and relevantly they do so. This NTB is a shop that I highly recommend for good work, honest assessment of the vehicle, and good communication.”
“Called same day and was able to bring my car in to get my blower fixed. They fixed it in around 2 hr for a very reasonable price. They are fast, honest mechanics, would highly recommend.”
“Such a good service, they treat their customers great. They’re so nice. I loved their service. Their employee named Keys is such a nice person, he’s kind, and so respectful.”
“Great service, clear communication, no upselling but rather provided exactly what I was looking for and exceeded my expectations for timing. Great job by Kris and his team!”
“Ronnie and his team took great care of my Fiat 500. I've had other shops in the city refuse to work on my Fiat or do half-hearted work and hit a wall when it comes to ordering parts, but Olympic Auto was happy to work on my car and did quality work. They were professional, honest, and had great customer service. It's a relief to find a shop as good as this one, I’m looking forward to returning here for routine maintenance and any other issues that come up. They even went the extra mile to spend extra time working on rewiring my rear lights to save me what would have been a $1200 repair. I would recommend this shop to anyone if you are looking for honest work at a fair price, you will be in good hands!!”
“In a world where Customer Service seems to have never existed, it was so refreshing to receive exceptional care in an unexpected place. I initially took my Jeep to repair 1 tire but the main man at the front desk was so incredibly knowledgeable and really helpful that I returned several times after for all of the preventative services he suggested. I don't drive or live in the area anymore but I will always recommend this place to anyone who might ask me where to repair. One time, I saw the other mechanics installing someone's car rims that they had shipped there... I almost wish I still had a reason to go back, if only for the car conversation. Whether you go in person or inquire on the phone, overall pleasantries and service that's above and beyond awaits.”
“Customer service was pleasant. Very helpful and straightforward with their work and prices. First time customer , I would return back again! Learned through their positive reputations from other community members. Thank you!”
“Took my new-to-me car to Paul’s for a once over to make sure everything was good to go after my purchase. Paul’s provided a detailed evaluation of the vehicle with pictures and rankings of things that needed done and things that could wait. Great experience and very understand. Highly recommend.”
“These men are the nicest guys around and always so helpful.
My family go here always.
They have the best pricing around.
Quick and very respectful !
In need of a tire or just to put air in your tires they are your go to.”
“I've been coming here for a while now and Ryan always takes care of me. Friendly and efficient customer service! Also very trustworthy, which by far is the most important when choosing an autoshop. Thank you for everything you guys have done for me over the years!”
“These guys are great. I had squeaky brakes and another shop quoted me at $1100 because they said I needed new brakes, rotors, calipers, piston press etc… I took my car here and they said the brakes were fine they just needed some lubricant and minor adjustments. Haven’t heard any squeaking since and saved around $1000. This shop’s honesty is refreshing in a world where everyone is just trying to squeeze every penny they can out of you. Highly recommend.”
“The gentleman in the office helped me inflate my tires today. They were super friendly and professional! The store is clean, and I’ll definitely come back again for future services.”
“Their customer service is beyond compare. They are patient and do a good job explaining things to you. I cannot recommend them enough. I drive from Towson to get my car serviced here - it’s worth the trip on 695!”
“The absolute best place to have your tire repaired or replaced, you don't have to worry about them inflating the prices just to make a dollar they actually care and go out of their way to make sure you feel safe..”
“A good, honest auto mechanic is hard to find. ? I made an appointment to get my Maryland State inspection. I told the gentleman I might need front brakes. He said they only do brakes the right way and told me what it would cost, but also said I probably didn't need brakes. I don't know what he did, but my front suspension is tightened up and I didn't have to pay for a brake job because I didn't need brakes.
I am so very grateful ??.”
“Today my tire light came on again. I rode pass J's Discount Tire and made a U-turn. So glad I did. He explained every thing to me, fixed my tire. Great customer service. Thank you so much.”
Open 24 hours
414 Colvin St, Baltimore
Tire Dealers
“I stopped by to see if they could fix a leaking tire, and they handled it quickly and efficiently! Everyone was incredibly kind, considerate, and professional — and the price was amazingly fair. I was in and out in under 15 minutes. If I could give them more than 5 stars, I absolutely would!”
9AM - 4:30PM
101 S Hilton St, Baltimore
Tire Dealers
“Now that was the quickest, most efficient way to get a replacement tire.
I think I was there for a total of 20-30 minutes, sat in the car while it was jacked up, and I was out the door.
Highly recommend, they made a forever customer out of me.”
“By far the best place in Baltimore to get new tires and service on your car! My tires weren’t in stock (specialty sports tires) but they were able to order them and get them in quickly. Went above and beyond to check my car and make sure I got the services I needed at a great price!”
“I have to give full marks to Frank Whay. He successfully diagnosed and FIXED a long standing electrical issue with my 2006 Chevy van. I was at the point of getting rid of the vehicle. Now, I think I will keep it. The crew was skilled, friendly and worked fast. Couldn’t be happier. Will definitely bring my van back to this garage.”
9AM - 3PM
1045 West 41st Street, Baltimore
Tire Dealers
“I took my old Honda here to do my Maryland State Safety Inspection. It turns out I needed a good amount of work done…at first I was surprised since it seemed to have been running just fine. But they just finished it up today and I drove it home…I cannot believe how much better it is running! So much quieter, smoother, and clearly in much better shape. They also replaced my steering wheel with a leather one, it was nicer than my old one for sure. So, five stars, it was a good experience and my car is running great.”
8:30AM - 7PM
1215 E 25th St, Baltimore
Tire Dealers
“Lived in Baltimore for 8 years, and of all tire shops near JHU, I must recommend Angel’s Tires before I leave.
Rain or shine, and under abnormal circumstances, as small as a flat tire and as awful as a major tire problem, this is my to-go place. And for all 5-6 visits, they are efficient, professional, and extremely friendly!
Still remembered, this is the place where still operated on late hours during COVID, and they were lifesavers who also gave me plenty of advice about tire replacements, which is still useful after 4 years.
In sum, when you plan to find cost-effective tire replacements or unknown tire situations, this is the place you shall check first!”
“I have been a customer for years and the level of professionalism displayed the store manager Chris and other staff is unmatched. They always display excellent customer service and go beyond the call to support customers.”
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“This place is incredible. I’ve never seen a place work so quickly and everyone is so kind and friendly. I needed a sensor checked out and they found a nail in my tire and then 3 other sensors messed up. Without them I would be in trouble on the side of the road in the future. They are the best in Baltimore by far for any car work.”