Toy Stores in Hanover, MD

“There’s a reason why this store has 4.7 stars.

Visiting the LEGO Store with my daughter turned out to be one of those truly unforgettable experiences that you don’t plan—but end up treasuring forever. We were simply strolling by when, to my surprise and pure luck, I spotted the Nike Dunk set I’d been searching for. I walked in, and from the moment we entered, the energy and hospitality were off the charts.

We were immediately greeted with warmth and smiles, but it was at checkout that the experience took a turn from great to exceptional. That’s where we met Nick—someone who made an impression I won’t soon forget. Not only was he knowledgeable, but his excitement was contagious. He mentioned the “Build Your Own LEGO Logo” experience, and from that moment, my daughter and I were completely hooked.

Enter Nicole—an absolute gem. She guided us through the entire build process with incredible patience, especially with my curious and imaginative 5-year-old. Nicole didn’t just help us build a logo; she helped build a memory. Her kindness, attentiveness, and genuine care turned a fun activity into a shared experience we’ll always cherish.

Every team member we interacted with had an answer to every question—honestly, it was shocking how helpful and informed everyone was. The level of service, attention to detail, and pure joy from the staff made us feel like VIPs.

Thank you to the entire LEGO Store team—especially Nick and Nicole—for making our day so special. We walked out with a cool set, a custom logo, and hearts full of joy. We’ll definitely be back!”

“Had a very helpful employee find us a copy of the collectors edition of the exorcist. She even told us to order it online for a discount and we could still walk out of the store with it. Very impressed by the customer service”