The UPS Store in Hanover provides expert packing, shipping, printing, and mailbox services. The staff is consistently polite, respectful, knowledgeable, and cordial. Customers report exceptional service where the team goes above and beyond, offering great solutions and making people feel welcomed. The store is noted for handling urgent needs with patience, calm, and professionalism during stressful situations, ensuring everything is done thoroughly and accurately. It also features a convenient self-return station for Amazon returns. This locally owned store is described as truly helpful and mint, with service that is off the chart.
Second time I use this place, 10/10 recommend. Customer service is amazing. Ladies that helped me out today (9/2/25) were beyond helpful.
September 2025
UPS Associate Adrian, was very polite, respectful, knowledgeable. She provided a variety of options for the service I needed. The service see provided was off the chart, well beyond the rating of 10
August 2025
Exceptional customer service. I left an item behind while I was staying in town for work. They picked up, boxed, and shipped the item to me the next business day. They really went above and beyond. Thank you so much!
