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“At the UPS store Claudia and Abby were both very helpful. I had trouble printing something off of my phone and they were both very helpful and patient when assisting me.”
“Singh the owner was very kind and helpful when helping me with my finger prints. I had an appointment but forgot my second form of ID and he kept the store open for me and made sure I was taken care of. Thank you Singh!”
“I had such a great experience at the UPS Store in Pasadena that it deserves a glowing review. From the moment I walked in, Ali greeted me with a warm smile and was genuinely pleasant to talk with while handling my Amazon return. That kind of customer service makes all the difference.
The store itself is impressive—spacious, bright, and beautifully maintained. Unlike many other locations that feel dim or cramped, this one is well lit, open, and by far the cleanest UPS Store I’ve ever visited. Everything felt organized and welcoming, which made the whole process quick and stress‑free.
I honestly wish this location was closer to me because I would return without hesitation. If you’re in the area and need shipping or returns, this store is absolutely worth the stop.”
“Mr Patel was an absolute joy assisting me with getting documents notarized. Very joyful and amazing customer service . So thankful to have a UPS in our neighborhood much needed . Thank you”
“The people who work her are exceptionally kind, unlike the other Laurel MD store (which I will never go to again). At 7642, you’re always greeted with a smile, and they always have excellent customer service. Kudos to 7642!”
“Great service, a major contribution to the neighborhood, and not to mention the convenience! They are courteous and available to answer all questions if any doubt.”
“This is my go-to UPS Store in Baltimore. It’s located in the Rotunda, where I go for physical therapy, do banking, buy groceries and pick up desserts. On top of location, however, the associates at the store are always helpful and informative. The wait times are usually very short.”
“Consistently great service! i'm sorry I cannot remember the names of the two women and gentleman who have helped me on my recent visits, but all three were notably accommodating and kind. I want to say one was Amanda... woman working the register on the evening of July 18 if that helps for management. They're all doing an awesome job!I have come to this store for years and have no complaints.”
“Excellent services. UPS is the only way to go with shipping, they are the best. On time delivery and sometimes early delivery. I believe that their prices are fair as well. I trust UPS with all my packages.”
“When an inattentive driver took out our mailbox in Annapolis, we weren't sure where to turn. Thankfully, we found Top Notch Mailbox Company of Maryland. Carol walked us through our replacement options, worked with us to find the best fit, and answered all our many questions. She made great suggestions that were economical and practical. The installation crew couldn't have been more efficient or professional. They had the new post installed in no time flat - and in the rain! We were super impressed that when finished, they wiped down the new post and even reinstalled our Christmas bow. Wow! This company is just the best!”
“Since the new ownership from Jan 2026, you can definitely see a big improvement! The office is cleaner, better organized, and staffed, OPEN ON Sundays!
I definitely love the new management!”
“Visited this UPS store this morning and met a kind angel, Amanda. The gentle spirit helped me understand the system so I could make the best choice. Her beautiful smile was encouraging me to take my time. She helped me put my card in the right slot LOL! And made me feel confident my package would be taken care of. Great place to do business.”
“Andres provided outstanding customer service—he was patient, efficient, and was able to assist two other customers promptly as well. As soon as I walked in, he quickly helped me with exactly what I needed. I really appreciate your help today, Andres!”
“Perfect place for UPS package drop off! I use this UPS Store all the time for my work-related package shipments and the experience is always smooth and professional. The staff is friendly, fast, and very helpful. Special hats off to manager Eric — he is absolutely awesome and always goes above and beyond to help customers. Highly recommend this location for anyone needing reliable shipping and drop-off services!”
8:30AM - 6:30PM
8775 Centre Park Dr Ste M, Columbia
Mailbox Centers
“Great place for my Amazon returns, always friendly service, no lines, and open till the minute they say they close online. Appreciate the lady staying till close and seeing me with great service, she might be the owner, she is very nice.”
“I am here often, and have received excellent customer service each time. I have been grateful for the courteous, professional, and helpful experiences that I have encountered.”
“I stopped by this location today and the young man on duty was alone but was doing an outstanding job even with a small line of customers. He treated every customer the same despite the fact that it was starting to get busy.”
10AM - 2PM 3 - 5PM
714 S Wolfe St, Baltimore
Mailbox Centers
“When I moved to Baltimore I stopped by (being the closest to my home), got a PO Box. The person there that helped me was friendly and did a good job. Had to stop by a couple of weeks later to do an identity verification, same thing - service was great. Every experience I've had there has been positive.”
2 - 5PM 10AM - 1PM
14720 Baltimore Ave Unit 111, Laurel
Mailbox Centers
“The young lady that helped deserve this review. One of the best post office experience I have ever had and thats saying a lot. She was patience and friendly all at the same time ..wow! I hope she keeps that same outlook for the rest of her life cause it really brighten my day and many others in that office that day.”
“I've always had a pleasant experience at this store. Very close to my home, convenient parking and the owner, Mr. YANG has always been very respectful and kind.”
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“Adrian at the desk was amazing! She served my with politeness, quickness, and a sweetness that felt like a familiar family member. I was having an off day, and yet she brightened my day for me. Thank you Adrian!”