Labcorp is a global life sciences and healthcare company focused on improving health and lives through routine medical testing and screenings. Its Patient Service Centers offer convenient appointments and welcome walk-ins, with results available through an online portal. Reviews highlight that the process is often quick and easy, with reasonable wait times. Many customers report efficient and friendly service from staff, with some noting that blood draws were performed so skillfully they felt nothing, which is appreciated by those with a fear of needles. Staff are described as attentive, compassionate, and making patients feel they are not just a number. However, experiences with customer service vary. While some encounters are very positive, others note that service can leave a lot to be desired, with staff sometimes lacking basic manners like a simple greeting. Some reviewers feel the technicians are there to do a specific job—draw blood for tests—and do not see providing additional patient care as their role. Overall, the centers are seen as providing a valuable and often convenient service for necessary lab work, with the quality of the individual staff member encountered shaping the experience.
TEST RESULTS TAKE WAY TOO LONG AND NOONE EVER ANSWERS THE PHONE OR RETURNS CALLS AFTER LEAVING A MESSAGE. MY PREVIUOS PROVIDER ALWAYS HAD MY RESULTS THE SAME DAY!
August 2025
Went first thing in the morning with an appointment. Maria who took my information was nice and the tech who drew my blood was super quick. The place was clean as well. No issues, I'd come back
July 2025
I walked in at 9:00 not having an appointment. The waiting room was full. The young lady at the front desk was very nice and helpful checking me in. The office is run very efficiently as I waited only15 to 20 minutes max! Very clean and staff is great!
