Mobile Phone Accessories near Havre de Grace, MD

“Since the previous store did not have the devices we wanted in stock, I took my parents to this store. Michael Conley greeted us right away, got us seats at his desk, and asked what brought us in to the store. He got all of the information and went right to work. We were transferring numbers from another provider which is always a process, but Michael knew exactly what to do, how to do it, and who to call. It was a long process because the other provider tends to be slow with the responses, but Michael stayed with us through the ENTIRE process. While we waited for the numbers to port, he transferred data from other phones, affixed the screen protectors, and installed phone covers.It's a big store, very clean, and even has a public restroom for customers (many other cellphone stores do not have a public restroom). The other associate in the store was also very friendly and was helping other customers. Nobody had to wait for service.And do the associates a huge favor: if you are porting numbers, get your account number and transfer PIN before you go to the store. It really saves so much time for everybody.Michael, thanks for all of your help!”

“Brieana did a fantastic job explaining all functions of the iphone 15. Greatlly appreciate her time and effort. Nice low pressure sales style ,great sales experience. Thanks”

“Lexi was a rockstar! I needed to get a new phone because I had to return my corporate phone. Porting the number from a corporate account can be very tricky and time consuming but Lexi handled it all brilliantly. (Kudos to my Helpdesk guy who also did a lot of the up-front legwork.) Lexi even took extra steps to ensure everything would be completed without a hitch. She was super fun to talk to while we went through all the steps too. Can’t thank Lexi enough for making a difficult task incredibly easy for me. I love my new phone and my husband and I won’t go anywhere else in the future!!”

“Let me just say a couple of years ago I had horrible service at this location and I promised myself I would not return again. But I did and we met Samuel. He is charismatic. He engaged with us during the whole process. He was professional. If you ever need a new phone service or upgrade in service. Ask for Samuel.??”

“My experience with metro was absolutely exceptional. The staff was experienced and very knowledgeable. They were extremely friendly, through, and approachable. Madeline & Trinity were absolutely wonderful , and they recommended what I should get based on what I needed. I will NEVER be going to any other metro and they have secured a lifelong customer, even though my hometown is in Virginia Beach.”

“I went into the store today to get my sim card transferred from my old phone. Jordan was a big help making sure I was able to not only have my phone set up and ready for use. He also helped me look for my runaway SD card. He even took my number just in case we didn't find it before I left. Thanks to his customer service, I also backed up my info to my cloud. Thanks again Jordan I am good to go!”