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December 2023 by David Gay
As usual, the technicians were pleasant, professional and knowledgeable. They showed up on time, verified the problem and went right to work to repair my sump system that had years of sediment build-up preventing the sump from working properly. It was a dirty job. They cleaned out and flushed all lines continually until the water ran clear again. I'm certain they went a little beyond what was necessary to make it operable again, but that's National Water Service and why I've been a customer for over 27 years.
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December 2023 by Gail Rucker
Our experience with National Water Service has always been pleasurable. We rely on a well for our water. Their representatives have arrived when scheduled, done their work professionally, cleaned up after themselves, and left us with the best water we have had since we built this house 44 years ago.
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December 2023 by Ardi
Pat is the technician who services our setup. He always does a great job. We’ve been a customer of NWS for almost ten years and have been happy with their service.
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November 2023 by Bob Held
Heather and Dave from National were great to work with! They came out and tested the water, suggested improvements to the filtration systems, and also suggested inexpensively replacing some valves on the water supply to the second floor that improved the water flow to the showers! The install crew were courteous and cleaned everything up so it looks better by the well system than before! Highly recommended!
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November 2023 by Marissa J
So glad I found this service! They were able to come same day for an emergency leak. The tech was friendly, knowledgable and courteous. The price was also very fair and reasonable. We previously used a service where the customer service was not good and the work was shotty, at best. So glad I do t have to use my previous company anymore. I will be using National Water Service going forward!
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November 2023 by AARON RAFUL
The Best! They made a bad situation with no water easier. They were fast, professional and Kind. They answered all questions and timelines quickly. A huge project they tackled well! A NEW WELL dug, all new lines to the house, pumps and electronics hooked up perfectly. Even leveled the gravel! I love my shower now! Would highly recommend, even just for filters! The best!
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November 2023 by Michele Pontinen
Great service! I had several plumbing issues that needed to be addressed and National Water Service did that awsome job. The plumber explained in detail what the issues were, provided me with suggestions on best practices for my mechanical plumbing issues. I would NOT use any service other than National Water. Great job, great response to my first call!
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November 2023 by Knowles Atchison Jr
National Water Service did an amazing job of same day well pump replacement. The on call service also offered wisdom and guidance when I was experiencing issues with my well in the past for no charge. I am a customer for life.
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November 2023 by Mike Compofelice
We've used National Water Service since we bought our house in 2020. The will continue to service all of our water needs due to their great customer service and professionalism. I would recommend them to anyone!
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November 2023 by Manish Oza
National Water showed up immediately as we didn't have water. They were over booked but found time to make it out. Team were nice, efficient diagnosed and fixed the problem right away. Thank you so much.
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July 2023 by Morgan D.
They bill by the hour, between 215 and 250 depending on the work. It's not common practice to bill this way and it incentivizes slower work. I have used them twice and will not be using again. They are very knowledgable but the billing practices need to change so that they can compete with similar companies in this service area.
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May 2023 by Brenda Meadows
Pat was very knowledgeable and patient answering my questions and explaining about my water softener system. He's the best so ask for Pat!!!
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March 2023 by Jae Choi
I had my water softener system serviced by Pat from National Water Service and I strongly recommend this company. The cost was reasonable and service was excellent. Pat was very knowledgeable and patient answering my questions and explaining about my water softener system. He's the best so ask for Pat!!!
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January 2023 by Brad Hyland
David Rycke, and his whole team at National Water are truly amazing people. Joey, one of his techs, saved us on a waterless Saturday... when we lost water from our well here and Highland Maryland. In a few hours, new tank and connections...and we were back up and running...They are truly professional and delightful to work with. Very nice to find another local contractor that you can trust!
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November 2022 by secret squirrel
Fantastic installation. They moved the existing pressure tank and softener from a closet area to laundry room. Now all the water treatment equipment is in one location. Heather was excellent and explained how to use and maintain the system.Thank you for an awesome experience.
