July 2023 by Morgan D.
They bill by the hour, between 215 and 250 depending on the work. It's not common practice to bill this way and it incentivizes slower work. I have used them twice and will not be using again. They are very knowledgable but the billing practices need to change so that they can compete with similar companies in this service area.
May 2023 by Brenda Meadows
Pat was very knowledgeable and patient answering my questions and explaining about my water softener system. He's the best so ask for Pat!!!
March 2023 by Jae Choi
I had my water softener system serviced by Pat from National Water Service and I strongly recommend this company. The cost was reasonable and service was excellent. Pat was very knowledgeable and patient answering my questions and explaining about my water softener system. He's the best so ask for Pat!!!
January 2023 by Brad Hyland
David Rycke, and his whole team at National Water are truly amazing people. Joey, one of his techs, saved us on a waterless Saturday... when we lost water from our well here and Highland Maryland. In a few hours, new tank and connections...and we were back up and running...They are truly professional and delightful to work with. Very nice to find another local contractor that you can trust!
November 2022 by secret squirrel
Fantastic installation. They moved the existing pressure tank and softener from a closet area to laundry room. Now all the water treatment equipment is in one location. Heather was excellent and explained how to use and maintain the system.Thank you for an awesome experience.
August 2022 by Sheriffdeen Akanmu
From my personal experience I can tell you that Mrs.Debra Gary is one of the best binary options/forex managers I have met in a while. I had lost over $3000 on the advice of managers who have little to no experience. Today I remain grateful to Mrs.Debra Gary for coming through for me during my early days of trials and errors. If you’re new to binary and forex options and you’re already giving up, take my advice. Don’t lose your hard-earned money unnecessarily. Reach out to a professional team today. You can contact Mrs.Debra Gary via Email:
[email protected] WhatsApp: +12522852775
July 2022 by Keith Sopher
We would give more stars if we could. We had an emergency on a Sunday morning and Dave was AMAZING! He answered the phone right away and was able to fix the problem that morning. He was kind and helpful and ended up saving us money! We highly recommend National Water Service. An easy FIVE STARS.
May 2022 by Jamie Dalal
Highly recommend National Water Service! I had no idea what we were getting into when we bought a home with a well and the water tested high for radon. Heather and David at National Water Service were beyond helpful with our inquiries about how to remove radon from our water. Excellent and timely communication via phone and email. Detailed explanation of all options for radon water mitigation and what would be best suited for our well. Site visits both before and after installation. On the day of install, the team arrived on time and were polite, knowledgeable, hard working and set our system up perfectly. At the end of install, the entire team stood in our basement and walked us through the new system. They answered every question, sometimes twice, and when they left we felt comfortable knowing what to do in case of an emergency, how the radon mitigation system works and what to monitor for, when to add salt to our conditioner and how to change our sediment filter. David came back at our house after install, checking the system, again answering any question, and then checked our water for radon and we are happy to know there is none. I highly recommend National Water Service for all your well needs. I will even be using them to install waterers for our horses soon. Do it right the first time, use National Water Service.
May 2022 by Jamie Rebecca
Highly recommend National Water Service! I had no idea what we were getting into when we bought a home with a well and the water tested high for radon. Heather and David at National Water Service were beyond helpful with our inquiries about how to remove radon from our water. Excellent and timely communication via phone and email. Detailed explanation of all options for radon water mitigation and what would be best suited for our well. Site visits both before and after installation. On the day of install, the team arrived on time and were polite, knowledgeable, hard working and set our system up perfectly. At the end of install, the entire team stood in our basement and walked us through the new system. They answered every question, sometimes twice, and when they left we felt comfortable knowing what to do in case of an emergency, how the radon mitigation system works and what to monitor for, when to add salt to our conditioner and how to change our sediment filter. David came back to our house after install, checking the system, again answering any question, and then tested our water for radon and we are happy to know there is none. I highly recommend National Water Service for all your well needs. I will even be using them to install waterers for our horses soon. Do it right the first time, use National Water Service
February 2022 by Brian Connolly
“We lost our water on Sunday and could not reach our regular plumber. I searched online and found National Water Service along with several other companies. I based my decision to select them based on their customer reviews. My initial contact with Dave was met with an eagerness to help try and restore our water ASAP. Our system is electronic and he guided me through some procedures to attempt a “reset” over the phone ( BTW all done without getting $$ upfront) After several attempts it appeared that the mechanical pump and/or the control unit may have failed and they would have to schedule the repair for the next day as it was 6PM Sunday evening and the pump in my system was not a common pump and had to be picked up at a warehouse. They arrived Monday with the pump and controller but took the time to troubleshoot and diagnose the root cause (rather then just replace the pump and controller. ) The pump was tested and verified bad. Daniel and crew proceeded to replace the pump, tested the system after repair and cleaned up all work areas. He also made sure our lines were clear of mud/dirt/minerals that are often an issue after a well pump failure. All of my interaction from initial contact to the crew installing our pump were polite, professional and empathetic (a rare combination these days!) National Water Service will be our first call whenever we have a plumbing need in the future. "
January 2022 by Brian C.
“We lost our water on Sunday and could not reach our regular plumber. I searched online and found National Water Service along with several other companies. I based my decision to select them based on their customer reviews. My initial contact with Dave was met with an eagerness to help try and restore our water ASAP. Our system is electronic and he guided me through some procedures to attempt a “reset” over the phone ( BTW all done without getting $$ upfront) After several attempts it appeared that the mechanical pump and/or the control unit may have failed and they would have to schedule the repair for the next day as it was 6PM Sunday evening and the pump in my system was not a common pump and had to be picked up at a warehouse. They arrived Monday with the pump and controller but took the time to troubleshoot and diagnose the root cause (rather then just replace the pump and controller. ) The pump was tested and verified bad. Daniel and crew proceeded to replace the pump, tested the system after repair and cleaned up all work areas. He also made sure our lines were clear of mud/dirt/minerals that are often an issue after a well pump failure. All of my interaction from initial contact to the crew installing our pump were polite, professional and empathetic (a rare combination these days!) National Water Service will be our first call whenever we have a plumbing need in the future. "
January 2022 by Brian Lamar
I only bought some raw materials for a DIY job but if I had to choose a water company it would be them based on how well I was treated in a short amount of time. Thanks again!
December 2021 by Eric Seaman
Recently had our well pump and water filters replaced. National Water Service did a great job not only replacing the system but helping us understand what they installed and how it will help keep our water clean. Would highly recommend this business to anyone for their well and water needs.
October 2021 by Vincent Ross
Great Service. Just had my backflow installed for my irrigation system. I had the pleasure having Joe as my technician today. What a great young man. He is the epitome of what an employee supposed to be. He really represented National Water Service well. For that, I will call upon them again when their services are needed. Thank you Joe; job well done!Vince
October 2021 by A. Kagzi
Excellent pre and post installation support. They explained everything very well and were transparent in scope of work and pricing. The crew showed up on time, were meticulous in their work, comprehensive in their training on the new water purification system, and left the space cleaner than when they found it. They delivered what they promised and this was a very smooth project from start to finish.
