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“Henry helped me today and he was absolutely delightful! He made the whole process of getting a unit very easy and very quick! I would definitely recommend getting a storage unit here.”
“Jacky was very very helpful I will definitely recommend more people to come to extra space ,she also deserves a promotion because she has great customer service skills.”
“I want to sincerely thank Des and Ms. D at the CubeSmart on New York Avenue in Washington, D.C.
I have had my belongings in storage there for the past five years, and throughout that time, they have been a constant source of support. As I dealt with healthcare challenges and struggled at times with slow or late payments, Des and Ms. D remained professional, patient, understanding, and helpful. They guided me through CubeSmart’s processes and helped me navigate my options until I was finally able to reach my goal: vacating storage unit 1141 and closing out my account.
They have been nothing but professional, insightful, and kind. Their advice, support, and strategies made a difficult situation much easier to manage.
Thank you, CubeSmart, for maintaining such a wonderful, air-conditioned facility with convenient loading bays where customers can easily pull their trucks in, load up, and move forward toward a bright new future.
Thank you, Des and Ms. D. Your kindness and professionalism will always be remembered.
With appreciation,
The Marr Family”
“Everything was great. Customer service was excellent. My husband had a hard time reading the gas scale to 7/8. According to him he only saw 3/4. Other than that Everything was great. I would definitely return to this location.”
“I purchased a car from an auction site but was informed that even though the car would run/start with a jump that it must be towed off of the property. I attempted to get a tow truck company to pick it up but they tried to charge me over $1000. So I rented a pickup truck and a car carrier from Uhaul.and it was more cost effective than getting it towed.”
“Nothing but good things to say about this location. They always go above and beyond my expectations! They originally reserved a mid-size car (a Malibu), and the look on my face must’ve said it all — I was not feeling that Malibu. They immediately upgraded me to an updated Charger, and I absolutely loved it!”
“⭐⭐⭐⭐⭐
Outstanding experience every single time! The General Manager is exceptional—professional, friendly, and genuinely customer‑focused. As a repeat customer, I’m always impressed that they remember me and consistently go above and beyond to deliver best‑in‑class service.
It’s rare to find this level of care and consistency, and it’s the reason I continue to come back. Highly recommend this location. Keep up the excellent work!
—Jason”
“Great customer service. Folks at the local office in Arlington, Virginia were very helpful. Truck was new, clean, and the rental was easy and efficient. I would recommend and would do it again”
“I was in a bar needing a last minute rental and the people at Enterprise truck rental were great I don't remember everybody's name my fault but Layton was really helpful and worked with me thank you”
“Weekends are really busy - be on time for your reservation or else it's a bit more difficult to get your truck. Staff are kind, calm, and helpful though either way, in my experience. They do what they can to help and keep things organized.”
“I went a total of 25 miles, and the truck required 27.13 to refill. The gas was $2.79/gallon, its impossible to use that much gas for 25 miles. I spoke with the young lady when I returned the truck, but she said that there was nothing that she could do. I had the smallest truck at $19.95/day, didn't tow a car, and moved a 1 bedroom apartment in one trip. Something is not right. CHECK THE GAS, I DON'T THINK THE GAS GAUGE WAS CORRECT, IT SAID FULL TANK WHEN I GOT IT, BUT I DON'T THINK IT WAS FULL.”
“Honestly I think this location are doing Excellent customer service,They should just keep it up, especially kenneth and Taneesha they were very helpful in making sure the process was smooth by guiding me step by step by ensuring I have a safe and successful experience. Thank you UHAUL.”
7AM - 7PM
2421 Chillum Road, Hyattsville
Truck Rentals
“Johnathon went above and beyond to help me with my storage unit. When U-Hauls online customer service made promises that were not possible he worked within the system to find a unit that worked for me and was kind and considerate the entire time. Was taking calls throughout the time helping as many people as he could well still making me feel like he was focused on my issues and finding solutions. Couldn’t have done a better job thank you Johnathon”
“Rosa was such a helpful person even under my last minute changes. VERY ACCOMMODATING. She adds professionalism to U-haul. Even the young man helping me for pickup was patient and understanding. I appreciate the service I received. Keep them, especially dealing with the public. Thanks again... im a happy camper”
“The Manager Ms. Toney is the best hands down. She works with you and is very understanding. I will use this facility over and over again as long as she is the manager. And I will definitely recommend her facility and staff to everyone who is looking for storage. Thank you.”
“Best place to rent uhaul trucks & vans. Always available when you need them. Staff very friendly and helpful. They explained everything if you have questions. Definitely will be using them again. Very close to my home.”
“Staff can sometimes be short which is something they can work on but overall I come to this location all the time because they are efficient. You can tell Tyrone loves his job, he is very hardworking.”
“Bashir, the local agent who helped with the tow dolly rental in Takoma Park (MD), was simply outstanding! He was very helpful and provided clear instructions on how to use the tow dolly. Since this was my first time renting this type of equipment and my first time towing anything, he offered solid guidance on using and securing my load. He's an excellent teacher, knowledgeable, and thorough. U-Haul Moving & Storage of Takoma Park benefits from his expertise and reliable customer service.”
“Once I did everything online app it kept saying waiting on approval for a long time and that was time consuming I don’t know what the problem was but Dazja got me right”
“I had a great experience with Enterprise Truck Rental. The staff member who assisted me was professional, friendly, and efficient. They made the entire process quick and easy, answered all of my questions, and had me in and out in no time. I truly appreciate the excellent customer service and would definitely rent from Enterprise again.”
“This location was GREAT! I was very pleased with my rental experience at this Uhaul location. I would recommend this location to my family & friends for their moving needs.”
“I cannot say enough about the pleasant and helpful experience I had with Penske Capitol Heights. I had a personal move from Raleigh to Lanham and while moving itself is stressful and rarely goes according to plan, the staff at Penske eased some of that for me. From answering the phones with care and professionalism to offering suggestions to help make the move seamless to being flexible as our move plans changed I am very happy to have been a first time costumer. The truck was clean and reliable, the pricing was reasonable and the service was outstanding. At a time where I am very decisive in where I choose to spend my money I am happy to support a business that actually values costumer satisfaction and service first. They’ve easily earned themselves a lifetime customer! Special thanks to Cal and Al for being so patient and accommodating during the rental return process :)”
“Went there we were in need of a truck because our truck had broke down. Got there. They had everything ready for service with a smile always love going there. The staff is very polite and always welcome you When you open the door”
“Exceptional customer service. Clean truck, easy in and out. I called and spoke with Jennifer about refund/credit for returning truck one day early. She was went the extra mile to text me to remind me to return before 24hrs (added my check-out time on text, so I’ll won’t be charged.”
“Wow. So much to say about this place.
I have rented from MANY uhauls, and this was far and away the best. The lot staff are professional, energetic, and polite. They are all well dressed and carry a strong brand presence. This location could be a demonstration for business school case studies around a successful business. I was able to witness some of the staff train a newer member (Cardo). I witnessed them taking time to review procedures, and ensure he could accomplish the tasks well. I was initially shocked, as this location follows procedures in a way I’ve never seen of a U-haul facility. They are quick, efficient, and clean. 5 stars to the staff and management of this location.”
“Honestly a great experience! Moving out during peak season (last weekend of the month) and my equipment was smooth, ready on-time and had a smooth pickup. Tabriel made things easy taking care of my equipment return, would use this facility again.”
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“Outstanding, Excellent, Professional Customer Service. Very Helpful, Easy online making my truck reservations, Staff was friendly. Helpful, Knowledgeable. Thankful for Your Services, Keep up the Great Services.”