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“I appreciated the regional manager personally taking me around to try to find a storage solution that worked. Although we didn't find one at this location, he called around and found one that did. Super happy with that level of customer service.”
“Today when I walked into the storage facility it instantly felt as if I made the right decision thanks to ShaRon King. She was very kind and welcoming….. she explained everything to me and made it all make since. I would recommend Extra Storage in California Md to anyone. She instantly made me feel like i was home.”
8:30AM - 5:30PM
15 Cove Point Rd, Lusby
Self Storage
“Hands down, easily the best customer service I've ever received! Storage, vans, trucks, trailers, moving supplies, experience, solutions? They've got them all and at competitive rates.
Tabatha and Cassidy were experts and extremely knowledgeable, to the point where they even identified fraudulent activity connected to my license and helped me resolve the issue!
I would absolutely recommend Cove Point Self Storage as your first stop for all storage and moving related needs!”
“I had a storage unit for 4 years and was very satisfied with my unit and customer service. It was very clean and well maintained. Staff is extremely helpful and friendly. 10/10 highly recommend!”
“Sharon is an absolute gem. So nice to have a person to talk to without usual “leave a message”. She was incredibly efficient, cheerful and patient. I hope owners appreciate this incredible employee”
“Velvet, the store Manager at store # 0570 is very helpful! She presented me with options to make my stay more "comfortable" and I appreciate the consideration she showed me.”
“Just want to say that I got a storage unit at this location which I've been here fir 1 yesr now. No complaints as the Property Manager Glenn is absolutely amazing! I highly recommend this place for storage unit which is safe, has a secure gate and code as well location was perfect! Thank You”
“Omg..!Love the customer service I got from Ms.Mason she truly listened to all my questions and the location was excellent. Will Definitely recommend it to my family and friends in the area.
Once again thank you for your time, Ms.Mason.”
“Easy access to the facility and rental equipment. Prompt, professional and friendly service. A big thanks to Mark for his assistance and excellent customer service.”
“THE BEST!!!! Excellent customer service. OMGOSH, I haven't had such good customer service, friendliness and helpful service in so many years. Lynne is awesome. I usually don't leave reviews but Lynne deserves this shout out. Thank you so much Lynne. Your truly appreciated. Shari”
“Very easy experience with the staff. Units are always available to get in and out of whenever you need to. Pricing is very good. Would definitely recommend Hollywood Self Storage.”
“I cannot even remember when we got the storage unit at Calvert Self Storage in St Leonard, MD. It has to be getting close to a decade. Over and over, we have experienced the best customer service from Jeana here. Without fail, she has the answer to any questions that come up and solutions for any issues. (Note, issues on our part, not theirs!) It is absolutly a gift to have this location in a safe, monitored space so close to home. Over the years, we've had 4 units. We are now down to 2 but I don't think we'll ever let them go entirely. It is so easy to stop by on the way out in the morning or on the way home as needed. And bill pay can be automatic and accessed online. Thanks for all you do, Jeana!”
“Yes once again I stopped in that store here to make my payment and lesson Park and Nicole waited on me very polite very helpful and it's always there to help me with my every needs I do not mind paying a late fee but I do not like Marcy at the main number telling me I'm late in the 1st of every month Marcy needs to get a life and get another job because she does not know what customer service means she doesn't understand by us paying these storage sheds is also helping to pay her rent we were helping her pay her bills okay please don't ever get rid of Nicole she's the best of the best she's very professional and very polite to me every time I come in the office thank you for having an employee like Nicole have a great day”
“Had a smaller unit that apparently was leaking. I had a shoulder problem and could not lift so, managment said they would take care of it and said they would move my items to a larger dryer unit. They checked all of my things for water damage and stored my items carefully. I am very grateful for the excellent customer service they provided. Kudos to the employees for compassionate action and great customer service.”
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“Wonderful, clean facility! Super helpful staff! Aaliyah answered all my questions and explained so much which was very informative for a first time storage user.”