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“I was worried because a package that I sent had not arrived to its destination as expected. I also did not have the tracking number. The person at this post office couldn't have been kinder or more helpful. I always receive great service here. And the good news is the package arrived later that day.”
“Had a great experience! Dion was awesome. I was trying to get a passport for my 17 yr old son and was met with a rude and entitled USPS customer service agent a few mile(s) away. Needed to make copies and the town nearby was very rural with no copying service in sight. I traveled down to the USPS located at Charlotte Hall and was met with compassion and the utmost professionalism from DIon. 30 seconds to make a copy. Thank you for great service and hopefully a supervisor can see this and give you your well deserved merits. KUDOS.”
“Expired passport application submission here was incredibly quick & easy.
The agent Melody is a true proffesional in every sence of the word!
Pleasantly curtious, very knowledgeable and patient in explanation of the current USPS & US dept of state processes...”
“For me I had a good experience at this location compared to the Post Office road location. I was greeted when I walked in and staff seemed eager to help without an attitude.”
“I’ve gone twice and the ladies are always so helpful and quick. Renewed passport today and they made it so easy and patient with me and my two daughters! Thank you:)”
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“Since 2007 any time we have used this post office the service, expertise, courtesy and patience of the agents at the front has been top notch. They are a model of how to do service efficiently and with care. Thank you so much!”