“I don’t remember who my postal representative was, however, she was a lovely young lady and I had fantastic customer service. This is my first time coming to this post office and it was a wonderful experience. When I’m up in Towson visiting my boyfriend, I will utilize the post office is over here to send some stuff out to friends and family. When I’m back in Catonsville, where I live, I tend to go to the Arbutus USPS because the people in the Catonsville office are the pits! I avoid that place like the plague.
Fantastic little spot and fantastic Support. I will be back to ship out packages again. Thank you for everything! I had a wonderful experience and I appreciate that.”
2 - 5PM 8:30AM - 1PM
10421 Stevenson Rd, Stevenson
Post Offices
“After a bunch of issues at a different acceptance facility,that said they took care of the paperwork when I called ahead of time but didn't. I decided to go to the Post office and Eric was super helpful, Tuesday they have Walk in times. I am super thankful for Eric's help.”
9AM - 2PM 3:15 - 5PM
732 Deepdene Rd, Baltimore
Post Offices
“I love this post office! Quick service, friendly interactions, it’s perfect! I couldn’t recommend stopping here over any other one in the Baltimore area!”
“Not sure if anyone reads reviews of a USPS. But just in case -- the main gentleman working at this location on the weekday afternoon/evenings is SO great and helpful that I go out of my way to come to this one. I have probably been here about 10-15 times total, and always the same guy. Very patient, very clear with answers/options/solutions, knows what he's doing, and actually makes your day go smoother. I can't think of another post office that runs like that.Down-sides - It's a smaller location, so product selection is limited and sometimes there's a longer wait. The entrance/exit to the parking lot can be confusing.”
“M-F is open until 4:30pm not 5pm. Keep that in mind if you’re coming later in the day.
The gentleman who works at the window is very friendly.”
“Went to the Timonium post office today hoping to get my daughter’s passport renewed before she heads back after break from college. I didn’t realize that appointments were recommended and thought we might not be able to do it. Lakeisha, one of the employees here, went out of her way to help us and showed such amazing professionalism and kindness through the whole process. Appreciate having such a positive experience even during this crazy holiday season. Thank you Lakeisha!”
8:30AM - 4:30PM
16944 York Rd, Monkton
Post Offices
“Great, friendly staff and super helpful. The post office is small but has more services available than other larger ones. Love coming here, always receive a warm greeting.”
10AM - 1PM
825 Dulaney Valley Rd Ofc, Towson
Post Offices
“The guy working here was professional, friendly, and helpful. I wish this location had better hours, and I wish prices weren't so high. But just like anywhere else, that isn't the worker's fault.”
“As busy as this post office was today, Erin took the time out to help me get things done. The line was so long and when my turn came she did not rush me but took time to explain what i needed to know. Thank you Erin!”
“Customer service here is superb, i am very thankful the associates at this location were helpful, they listened and was very pleasant . I made a mistake and mistyped my address on the shipping address. However, i still received my packages , i wrote a letter to the carrier to make them aware . Ty has a great attitude , he is truly a great asset , Ma. Lola is always pleasant. Thank you usps”
“I have had mainly good experiences at this post office . My mail gets to its destination amazingly fast (especially considering that this is not Baltimore’s main post office) and the wait time for service is usually a short one.And the most pleasant and personable postal clerk works at this branch. Good customer service is spelled K-E-N-D-R-A. She is patient, communicates clearly and makes me feel appreciated as a customer. She bumps this four star branch to five stars for me.”
“Giving credit where it's very much due here, but Ms Shamira at this location 1 day ago, it's currently May 15, 2026 now, was amazing and so helpful and guided my partner on how to change our address so we could get our mail at our new apartment. Without her, I would've still been wondering where our mail was because I didn't know I had to change our address with the postal office, but she made the process a breeze and explained everything perfectly. Shout out to her. Black girl excellence. ✨”
“Despite ongoing staffing shortages, the team consistently handles my needs promptly and always with a positive attitude. I’d especially like to thank Dominique and the other young lady who assists with passports—you both are amazing. Keep up the great work!”
9AM - 1PM 2 - 5PM
1800 E Northern Pkwy, Baltimore
Post Offices
“I went in to get a book of stamps. The line was long, but moved quickly. The manager came out and helped move things along, which was awesome. The 2 ladies were kind & professional. Great location and parking. When I have to go to the Post Office, I typically visit this location and it’s always a good experience. I figured , I’d finally leave a positive review!”
9AM - 1PM 2 - 5PM
101 W Chesapeake Ave, Towson
Post Offices
“Actually open! Beautiful location with green marble, original woodwork, and a mural. Darlene was very kind and efficient. I’ll be making a point of stopping here for my shipping needs instead of the barren locations in the city which are out of the way and unreliable.”
“Excellent service from All staff. The lady that does the passports is very nice and explains the process. You can do it all right there and she does an Excellent job. Thank you!!!”
“I moved to Mt. Washington from another part of Baltimore County and find it hard to believe the terrible reviews. I have gone to the Post Office several times and have had nothing but positive experiences.”
“This was my first time using this location. It is a smaller branch. I usually ship a large amount of packages. So when I pull up to a smaller branch I brace myself for the dirty looks, which is unfortunate since it is a post office. However, today I didn’t get a dirty look, sass, or frustration.
Taryn (sorry for sp.) was very kind and well spoken. She let me know their scanners were down without that huge “LET ME COMPLAIN ABOUT MY JOB” energy and even asked me why I wanted the scanning service for my prepaid packages. AMAZING! Customer service after my heart! After explaining, she gave me a few options and a recommendation for my next large shipment with a promise to get my packages scanned in a timely fashion.
I APPRECIATE YOU! ~Chi”
8:30AM - 5PM
14320 Jarrettsville Pike, Phoenix
Post Offices
“Witness some genuinely egregious and entitled behavior by a customer, which was met with patience and respect by the person working. I would use this post office anytime—pleasant and expedient service.”
2:30 - 5PM 9AM - 1:30PM
8201 Harford Rd, Parkville
Post Offices
“My call with Mrs. Gilliam today was so nice. She really showed kindness and empathy. Her kind demeanor and compassion compelled me to want to write a review to show how much the time she took and her kind words were appreciated. She was also very professional and went above and beyond to take care of my issue. Her leadership is also seen in those she manages. The staff are all delightful.”
“It's actually in Executive Plaza II, on the Lower Level. It's a contracted office that doesn't seem to have the full options of a regular office (only had a couple of priority mailer sizes, not the one I was looking for.) The gentleman there told me they don't do international shipping either. Also worth noting that they are CASH ONLY, no credit or debit. Nice people, though.”