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July 2024 by Emily Vega
Gaby was SO helpful today! I came to the store with a lot of questions regarding my phone/plan and she was so patient with all my wonderings. She helped me work through my questions and I appreciate her!
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June 2024 by Grace Ayodeji
Everyone in that stores are bunch of lairs , they luring potential and existing customer into unrealistic free wristwatches which on the long run leads to unwanted billing issues thereby leading to financially strain on customer.Approaching the manager for resolution was insultive , she was not willing to profile solution and was a snob. They never put customer first very bad place to visit . One of the customer service officer named Micheal was the one that lured me into unwanted wristwatch that the watch is free and my bill will be reduced behold my bill came with double payment and additional two lines added to my four lines thereby increasing my monthly payments
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June 2024 by Guersley camille
Eden was great, very nice and very helpful ? ?
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June 2024 by Erika Nickson
Michael was a pleasure to meet and handle my request quickly and i will come back to get to new upgrades from Michael.
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June 2024 by Hymanie Attobra
Kim was so great! So helpful.
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June 2024 by shevy shevy
Gustavo helped me out today, and gave me a very good promotion with my first net discount!
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May 2024 by Junior
the worst customer service ever. eden the maneger had the worst attitude and the worst custumer service ive ever expirienced. do better at&t.
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May 2024 by Morgan Muse
Kimberly H helped us out and was very nice! Hospitality was great and she was very helpful.
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May 2024 by Margaret price
Michael was great experience very polite and pleasant & Was well informed this overall experience in this store was a great will continue to keep going to this store
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May 2024 by Marisol Solano
Kim is the best love her smile
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May 2024 by N
This AT&T establishment is very sketchy. I came here to get a new phone and trade in my old one. During the transfer process, they stated that the duration would be long, which I understood. I asked them if I could leave to shop at a store inside the nearby mall while the agent continued to do the transfer. He said I could. After I came back and picked up my new phone, I noticed the old phone was still activated. I asked him why, and he said it would take some time. I left the store and tried logging into my bank app, but it didn’t allow me to continue logging in because the maximum number of attempts had been reached, even though it was my first attempt. My bank contacted me and immediately suggested I start doing security updates. I also noticed text messages I had never seen before had been opened during the transfer process. I reached out to the manager and informed him that the agent who handled my phone seemed suspicious, but he disregarded my claims. I suggest going to another store to browse and purchase a new phone.
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May 2024 by Kendra Jefferson
Kimberly was awesome! She got me in and out in a matter of minutes. I’ve always had a great experience here and have always made this store my go too when upgrading! Even when I forgot my passwords ? she worked with me and we finished everything in 15 minutes. # Happy Customer
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April 2024 by jeremy young
kimberly have great customer service skills thanks kim❤️
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March 2024 by Warren Henderson
Gaby was very helpful and they saved me money.
The store staff made the experience fun which is rare these days. Thank you.
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March 2024 by Mary Cruz Sosa
Excellent attention, charisma and very friendly. 100% recommended by Miss Kimberly.
