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February 2024 by Edwin Rivera
I was gifted cargo pants with the receipt and Jan 31 was the last day I could return for a full refund with the receipt and when I went to the store @ PG mall my wife went and they old her no bee as he it’s passed the date. (We doesn’t speak English) when I met her @ the store the manger said no again but I showed her the receipt and she said going forward that wasn’t happening.I’m not sure who makes the rules but I don’t think it right for the to play people for stupid just because they don’t speak the English language.
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January 2024 by Eb G
Clean store. Several options to shop from and the layout is nice. I was not greeted by any of the associates working.
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December 2023 by Anonnya Islam
Worst cloth quality and worst fitting.
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July 2023 by Roger Muller
Small inventory. Nothing new
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June 2023 by Joudy
The worst H&MI saw in Maryland they have very bad customer service. We are in the process of complaining about them to the main company. My daughter liked a piece of clothing that was on the clothes display mannequin. We asked them to Take it but they refused to remove it for us.And it was on the piece of clothing, the tag and the price recession, meaning that it is available for sale. We used to go to H&M, and all branches have great customer service, and when we ask them to take a piece of clothing from the mannequin, they do so without hesitationBut those who deliberately did so.
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May 2023 by Sasha
The worst H&MI saw in Maryland they have very bad customer service. We are in the process of complaining about them to the main company. My daughter liked a piece of clothing that was on the clothes display mannequin. We asked them to Take it but they refused to remove it for us.And it was on the piece of clothing, the tag and the price recession, meaning that it is available for sale. We used to go to H&M, and all branches have great customer service, and when we ask them to take a piece of clothing from the mannequin, they do so without hesitationBut those who deliberately did so.
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May 2023 by Josie applewhite
I'm prejudiced I simply love love love h&m I take my old stuff and I get the discount it's a win-win situation
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May 2023 by Kenneth Doo (KENN-DOO)
Great Hat Selection for Summer n Wonderful sake prices
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May 2023 by Charles Thomas
It's a very nice clothing store
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February 2023 by Keyia Makel
It's always a sale, not too badly organized and the employees are very helpful
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December 2022 by Twanna Jarrett
Credit card machine was down! Staff acted like they were not concerned.
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November 2022 by Libby F.
This location is A-OK, but I like the Silver Spring location better. This one was a bit messy with racks jam packed. I was there on Black Friday and it was clear what was on sale as the sign for the event was small and not placed in a central location. I found something I liked, but not in my proper size. Too bad. I guess I will check back in another time. Most of their items are not geared towards Baby Boomers or Gen Xers.
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October 2022 by Karolyn Marshall
First time shopper. Went looking for a particular item and found much more. Quality of clothing was great and prices were reasonable. Would definitely go again.
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August 2022 by Nyle M.
So, I hate that I have to complain about something so dumb, but the clerks at H&M yesterday started a fight with me and some of the other customers over air freshener. They kept spraying air freshener into the dressing rooms before we walked into them and it was making my 11 y/o sick and giving me a headache. I asked them to stop spraying it while I was in there and one of them did, but then the other one proceeded to spray it in her area and said "I can spray it over here if I want to". Two of the other customers got upset and threw their clothes on the ground and walked out. But, I stayed and asked them to please stop so that I could get my kids dressed and leave. They refused to and called the manager over, who didn't tell them to stop but asked us to leave. My 11 y/o left crying because she felt sick and myself, my 3 kids, and the 2 other customers and their kids all left without buying anything. I will never shop at this H&M again. Do better y'all.
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June 2022 by Jessey Vargas
A good H & M with alot of appeal to the local culture good to shop and follow with DMV trends