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October 2023 by Gilma Melara
Today was the first time I came to this store. and my experience today was very bad. Bad customer service and very rude. people are very rude and their tone is not appropriate.Today was the first time I came to this store. and my experience today was very bad. Bad customer service and very rude. The people are very rude and their tone is not appropriate.
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July 2023 by MsK M
Terrible customer service. Nonchalant, employees dont know anything. Sitting around, not friendly. New staff is needed!!!
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November 2022 by Aj Jnr
This place is terrible. Bad customer service
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August 2022 by Albert Charles
Over price items on everything... taking advantage of people with ebt cards
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July 2022 by ARMANDO DIAZ
Great experience. There is a guy call Daniel he is super nice, he helped me with everything I need. Recommended!
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December 2021 by Kennedy Okoro
Absolutely the worst customer service from the manager of the store. I went over to upgrade my Samsung phone in April of 2021, to my surprise they switched it and upgraded me to a T-Mobile revl 4 plus which is a less quality phone that a Samsung. I only had that phone for seven months before I started having mechanical problems with the charging portal, then it stopped charging completely. I took it to the store, but they refused to replace the phone, Mind you I still have the factory warranty. They made all kind of excuses why they would not be able to replace phone. My advice to any one is to avoid this store. They take advantage of people in the area especially the people in the Spanish speaking community. They stole my money; I will never use this location or any Metro PCS locations ever again.
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November 2021 by Yakelin Flores
Terrible customer service, they couldn’t even helped me with such simple request.
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September 2021 by Carolyn Greene
Customer Service Terrible!!
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July 2021 by ron Hansberry
Excellent
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March 2021 by Fernando Escobar
Ms kendy and a gentleman named Daniel were super friendly and professional. I love coming to this store now , I hope they stay there . They deserve a raise . I also noticed they were training someone and they were very patient and the new guy was willing to learn everything .
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March 2021 by Realtalk Rizze
Excellent customer service didn't miss a step I recommend this location 100 percent and ask for Abby she even stayed after close to finish and make sure we left satisfied. Appreckage the customer service above all thanks!
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June 2019 by DM Cixteen
Was able to have my insurance replacement phone activated, thanks D.
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April 2019 by Yosuf Suleiman
New owners they are the best very helpful
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March 2019 by bryan seay
Terrible Customer Service... I called to see if i can bring my device to be upgraded and they instantly hung up on me.
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March 2019 by Yurman Wazir
Everytime I have to pay my Cellphone bill no ones never there then I end up having to go to another location to pay the bill. Poor customer service and rude as hell.
