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December 2023 by Mike D.
Salty chicken and bad service. This one manager is horrible. She even came in off duty with her dog and had it all over the food area. When she's working, she always gives bad service and when you bring it to her attention, she will call the police on you.
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November 2023 by Charles Hegeman
Great location, always friendly staff. I understand they get pulled in multiple directions at any given moment.Please fix the tire air machine. It is broken more than working these days
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November 2023 by DJ Taco
I'm sorry to say that the woman with the rainbow hair didn't want to do my sandwich. She went ahead and did 3 other orders that came in after me and still didn't do my sandwich. She got smart with me and started talking about me with the other employee. I waited almost 20 mins until I got my refund and left.
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October 2023 by David Fuentes
The lady who is a manager today Oct 1,23 at 4PM was very rude to me when I went in to collect gas money that my car did not take due to being full. She basically treated me like if I was an idiot but, I was being patient due to it being a bit busy during the time. She was also rude to an elder person. I believe a manager should never treat a customer wrong despite it being busy. This has to be rectified.
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October 2023 by Yoyoe 2.
I placed my order on the computer like everyone else, lady in the back start screaming that they don't have the stuff to make sandwiches, how am I supposed to know if the computer doesn't say anything about it. She seemed stressed and was making her rest of the crew work hectic. Definitely not the place if you want a quick bite.
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September 2023 by Octavia J.
The food was excellent hot the chicken was amazing and the spicy potatoes oh my God excellent
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September 2023 by Brenda I
Not only did they get my order wrong, but their food gave me food poisoning. The chicken is overcooked, tastes old and it’s overpriced. Staff is very rude.
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September 2023 by Grey Summerz
I’m not surprised by the 2.2 google rating of this location.Late nights and evening are an opportunity here for sure. We’ve noticed that employees have COMPLETELY stopped making sandwiches from 3 am -6 am! This most certainly points to loss of revenue because my friends and I just walk out after not being able to get what we need here.Today I came in at 10;50 pm. The employees are very chatty, and all of the leaders are standing in the back of the business. People are walking out with product! No doubt? Theft and loss are HUGE at this location. I waited 25 min with absolutely no one in line and not one single person helped me. The shift leaders were extremely rude!…no one knew how to give me a refund! And one of the men shift leaders said “Oh I’m off! It’s time for me to count my drawer and leave “ absolutely no solution skills!….. it’s a shame! Because this business is doing very poor. The female shift leader also seemed drained and over working today. They have such nasty attitudes that we will just go somewhere else! Hopefully these behaviors improve! ?I’d also like to mention that had no clue of the general managers contact info and acted nonchalantly when I spoke of leaving feedback about my experience today
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September 2023 by Jen E.
This place was great when it opened but has gone way downhill. My husband went for gas early one morning recently and there were people engaged in sex on the sidewalk by the front door (presumably prostitution - they appeared in rough shape). Then today we decided to pick up some fried chicken, which was delicious the last time we had it. We tried two self checkout machines and neither one worked so we had to find a staffer to check us out. We got the chicken home and it was horrible. Dried out, tasted like it was cooked days ago and left under a heat lamp. Truly disgusting. We won't be back.
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August 2023 by Shomik Das
I find their chicken, fries and their food, when it is actually made, to be superb. The reason I am giving it one star is that their is too large a discrepancy in their service. My experience has been that during days, we have excellent staff who will be as helpful as possible. Come at night, and people are frustrated. I understand night shifts are rough, but there should still be a level of professionalism. I have come to this establishment too often in the evenings to find that they cannot make certain foods like sandwiches. If this is a store policy, then please let people know that all you make is fried chicken and your fries. I honestly hope I can amend this review in the future.
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August 2023 by April-Michelle
The customer service at 10:58pm is really poor. I’m standing there waiting to for my items, and the person behind the counter is just walking around. I had to ask for my order. Then I went back to ask for the sauce, the same person ask “did you pay for it”. Ma’am if you were paying attention, all my items have been paid for. Then she tossed the sauce on the counter and walked away. If you hate your job, please quit.
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August 2023 by Thomas Gardner
Wow, please train the people serving the hot food. I ordered a mashed potato bowl and the guy had to ask for help twice. The potatoes are pre-made in individual cups in the cooler. He dumped that into another container and broke up a tender and stuck it inside, closed the lid and gave it to me cold. He seemed confused I requested hot mashed potatoes.
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August 2023 by Marc Mendoza
There is a short stubby lady who works overnight who's attitude is not one for customer service. She talks to customers mean and acts like she doesn't want to prepare food at all.
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August 2023 by Lisa B.
I remembered that when they first opened...nice and clean store!! I just went in there and my face said it all! The floors look like it hasn't been cleaned since they opened. Short staff! Soda cups but no straws. And the chicken....not so great! You people need to do better and take this store! It's nasty, disgusting, and unorganized.
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July 2023 by Tobacc CBD
Don't go to this store. I was there today at 10:40am. There was an African American girl there with braids and a tattoo on her neck that refused to help me twice! So I went and spent my hard earned money somewhere else! Just trying to save yousome time and frustration.
