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July 2023 by Juliana NB
Terrible service. I have ordered online printing three times. Two out of three, the printing is not ready when promised. Today, they completely disregarded all the instructions provided. I ordered a double-size printing with a small binder. They printed everything single page and put the most enormous binder. It’s impossible to manipulate this. My honest advice do not print here.
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April 2023 by Gaming with Us
Workers are lazy. I tried to print out a paper and I asked for help because the printer did not print out my paper. And I had already payed the $5 pre fee. Asked a worker for help and wanted me to pay another $5 Again even tho I had already payed and didn’t receive my paper copy.
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April 2023 by Adamaris Alvarez
Workers are lazy. I tried to print out a paper and I asked for help because the printer did not print out my paper. And I had already payed the $5 pre fee. Asked a worker for help and wanted me to pay another $5 Again even tho I had already payed and didn’t receive my paper copy.
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February 2023 by Mariah Price
If the hours state 9pm, why are the doors locked at 820/830? Is it a staffing issue, generally people expect to be able to get what they need before a store closes and multiple customers were not able to enter on this particular evening.
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August 2022 by Christopher D.
I came to do some bussiness cards this place is a $&383&&$3 I had to come back 3 times they didn't have them ready then I ask for my money back they asking me for the receipt which I left home because they told me they were going to be ready pick the in the morning Staff is not organized and doing their work!!
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June 2022 by Brian M.
I had an issue with a printing order, and since Staples took all the stores out of Washington DC (a dumb move) I returned to Hyattsville to make a return and a re-order.Jamal handled my problem with the utmost professionalism, courtesy and follow through. Keep your eye on him -- he's a top candidate for upper management in your organization.
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January 2022 by Ellen R.
A printing service that doesn't have color ink. Made an order for same day pick up and called the store hours later to check status. They told me they ran out of color ink so couldn't fulfill my order. So basically if I didn't call to check, my order would've just been sitting in que for eternity. Worst staples that I've ever dealt with.
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January 2022 by Emily B.
This is a very busy location. I came here on a Saturday evening to print my wedding invitations. A man by the name of Phil was behind the counter of the print and copy center. I was amazed at his ability to multitask and manage multiple customers, projects and new employees at once while keeping his cool and remaining professional. Thanks Phil!
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December 2021 by Maria M.
A one stop shop for all of your office needs! There's a copy and print center on the premises. They have everything from desk chairs to laser printers to paper shredders. Purchased a TRU RED paper shredder (Staples brand) over a year ago and it still works like a charm. This location has the largest Post-it Notes selection in the area (all sizes and colors). Dang! Didn't expect to see such an impressive collection of Keurig coffee makers! Spotted lots of smartphone accessories. Love that this store keeps the shelves stocked with last minute items like packaging tape, padded mailers, envelopes, and copy paper. They even have an endless variety of snacks (e.g., candy bars, nuts, and chips). Oh! Remember the early days of the pandemic? Remember when you had to search high and low for a roll of toilet paper? Welp, I gotta give this Staples the utmost props for keeping toilet paper on the shelves. They LITERALLY saved my behind during those days! Lol! Side note: Upon entering the store, I've never been greeted by a team member. Never see any team members working the floor. Need assistance? You'll have to ask for it. During a recent visit, I had to ask a cashier to help me find the paper shredders. Also, due to the lack of cashiers, the long wait at checkout can be frustrating. Verdict? Like the convenient location and decent selection. However, the customer service is nonexistent. As a stickler for excellent customer service, this is a big no-no in my book! Three stars, y'all! Pro tip: Attention all gamers! It's not all about the office supplies! Looking for gaming accessories? Make a beeline here! Staples has the coolest looking gaming chairs and quality headsets!
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November 2021 by Otniel L.
I was on the hunt for a new office chair and decided to drive over to Staples for a deal. This store looks clean organized and well maintained. I found several chairs that I'm considering for purchase, but Black Friday and Cyber Monday is around the corner so I'll wait a little longer. The chair prices seemed competitive based on local stores and online research. My only criticism is that it seems understaffed. I asked for help from one gentlemen and it looked like he was helping out 5 separate people (including myself). He was very nice, knowledgeable and efficient. If the Staples owner is reviewing this - give this man a raise and give him some additional colleagues. I'd recommend that you stop in for your office supplies if you're in the area! -ODL Follow my IG: @AOEAT
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August 2021 by Carlos Mercado
Affordable, easy printing.
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August 2021 by Tasha B.
I am arrived not knowing that the store hours changed for this location for 9 am. You would think the cash register would have change and the restrooms clean. The bathroom had napkins, No hand sanitizer, no toilet tissue, trash on the floor, trash can overflowing.
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May 2021 by Erick Diaz
(Translated by Google) They serve in a very rude way(Original)Atienden de una manera muy grosera
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August 2020 by Whitney L.
Average Staples in a bit of a run-down area. It's pretty well-organized but not entirely stocked with supplies or up to date with their pricing. Good for a quick run on office or school supplies but a bit hesitant with coming back here to regularly shop.
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December 2019 by Carollyn J.
I left my computer--which seems to be inflicted with a virus-- to be fixed or certainly to be assessed. Geez, Louise. I called them three times and was on hold each time for well over 15 minutes. No one answered. I had to call back to find out that their tech wasn't coming in for awhile. No one takes messages. No one there seems to be able to pick up a phone. To be honest, with that kind of non-service, I don't think they could run a scan on my machine. I'm going to have drive over and pick up my computer and probably take it to another repair shop, like Best Buy or Office Depot.
